Customer reviews from lg.com
LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Average customer rating
4.7
(238 Reviews)
Customer Reviews for LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Customer Rating
5
The Ultimate 83″ OLED for Movies & Gaming
on November 21, 2025
Posted by: JohnF77
from Texas
[This review was collected as part of a promotion.] OLED83G5WUA is a knockout. True OLED blacks, bright HDR, and silky motion make movies and sports look cinematic. Gaming is elite (VRR/ALLM, super-low lag), and the ultra-sleek design hugs the wall with a fast smart platform. It’s pricey and huge to install, but if you want reference-level picture at a massive size, this is the one. ⭐⭐⭐⭐⭐
Response from lg.comBy ^Rich, LG Digital Care Team, November 22, 2025
Hi John, thank you for sharing your review of the LG OLED83G5WUA. We’re thrilled to hear the true OLED blacks, bright HDR, and silky motion have made movies and sports feel cinematic, while the elite gaming features have impressed you with super‑low lag and smooth performance. It’s wonderful knowing the ultra‑sleek design and smart platform have delivered such a knockout experience, even at such a massive size. #LifesGood ❤️
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
A Massive, Cinema-Level OLED Upgrade for My Living
on November 28, 2025
Posted by: Greg88
[This review was collected as part of a promotion.] I've just got my LG OLED 83" G5 and picture quality is honestly the biggest jump I’ve ever seen when upgrading a TV. It does an incredible job with upscaling—older HD content looks cleaner and sharper. Has perfect blacks as we all know but what surprised me is how bright this panel gets.
Response from lg.comBy LG, December 3, 2025
Hi, Greg. Thank you for sharing your fantastic review of the LG OLED 83" G5. We’re thrilled to hear that the incredible upscaling, perfect blacks, and impressive brightness have made this upgrade such a dramatic leap in picture quality for you. It’s wonderful to know that even older HD content looks cleaner and sharper, adding to the immersive experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
2
great features
on July 6, 2025
Posted by: bob 217
the picture was average, no added features to turn me on, and display was distorted refresh rate was less than my old TV and the resolution was about the same. Would I buy this again, not on your freakin Life buddy.
Response from lg.comBy LG Digital Care Team - Diego, July 7, 2025
Hey Bob! We're here to ensure your LG TV delivers the stunning visuals and features you expect. We understand your observations that the picture quality was average, without added features, and the display showed distortion with similar refresh rate and resolution to your old TV. We truly want to explore every possible avenue to understand what happened and ensure your satisfaction. Please send us a direct message @LGUSSupport with your TV's model number, serial number, and original purchase date. If you have any case or service request numbers from prior interactions, please include those as well. We look forward to helping you! ^ Diego
Written by a customer while visiting lg.com
Customer Rating
5
on December 28, 2025
Posted by: HkKern
from Murrells Inlet SC
The most amazing beautiful picture I have ever seen. Watching sports is such a joy. There are so many apps to choose from wow. LG is the best TV on the market period!
Response from lg.comBy LG, December 29, 2025
Hello. Thank you for sharing your thoughts about your LG TV. It’s fantastic to hear how much you’re enjoying the beautiful picture quality, the sports‑watching experience, and the wide range of apps available — that kind of excitement is exactly what we hope our TVs bring to your home. Your enthusiasm truly shines through, and we appreciate you calling it the best on the market.
Thanks for choosing LG! #LifeisGood ^James
Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
AWESOME TV
on November 7, 2025
Posted by: Poo3y
from Texas
[This review was collected as part of a promotion.] Great TV. Needed a new tv for living room which is very bright and big. This tv fit the bill. Happy with it.
Response from lg.comBy ^Rich, LG Digital Care Team, November 21, 2025
Hi Poo, thank you for sharing your review of the LG OLED83G5WUA. We’re glad to hear this TV is the perfect fit for your bright, spacious living room and that you’re happy with its performance. For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
A Worthy Upgrade Over the LG G2
on November 24, 2025
Posted by: Cab11
from Fremont, CA
[This review was collected as part of a promotion.] I recently upgraded from an LG G2 77" to the new G5 83", and the experience has been outstanding. Even though it’s a larger 83" model, it turned out to be the perfect size for my space. I didn’t even have to move the existing wall mount — it fit right in, which made the transition incredibly easy.
In terms of performance, the improvement is immediately noticeable. The colors are more vivid and lifelike, and the boost in peak brightness is significant. Everything just looks better — movies, games, even everyday content. The G5 feels like a meaningful leap forward, not just a minor refresh.
The only downside had nothing to do with the TV itself. The “free installation” through Angi was a letdown; they rescheduled multiple times and never followed through. I ended up installing it myself, which wasn’t ideal but got the job done.
Overall, the G5 83 Inch is a fantastic product and a clear step up from the G2. If you’re considering upgrading, this model is absolutely worth it.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Cab, thank you for sharing your review of the LG OLED83G5WUA. We’re thrilled to hear the upgrade from the G2 to the G5 has been such a meaningful leap, with vivid colors, lifelike brightness, and a seamless fit into your space. It’s great knowing movies, games, and everyday content all look better than ever. We appreciate your feedback on the installation experience and are glad the TV itself has exceeded expectations. #LifesGood ❤️
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Incredible TV, an upgrade to my older OLED
on December 19, 2025
Posted by: Erikbgt
from Atlanta, GA
[This review was collected as part of a promotion.] I recently purchased this as an upgrade to my 77" 2019 LG OLED C9 - and wow - this TV has shown how much OLEDs have improved over the past 6 years.
Brightness - this in HDR is out of this world, the contrast between the black and the display is incredible. And having been using an LG OLED for a while, I'm used to the excellent contrast
Movies - the Dolby Vision capabilities along with HDR have been excellent, re-watching some of the IMAX movies I've seen have been super enjoyable
Sports - watching some Thursday night football from Amazon in 4k - chef's kiss - we could see every blade of grass on the field and the motion was super fluid, there is no comparison
Gaming - having proper VRR and 120hz gaming is so nice, the PS5 shines on this gaming experience
Overall this has been a wonderful upgrade into the current generation of OLEDs and I will continue to use LG OLEDs (I have 3 now!) as my primary TVs for movie, sports, and gaming
Response from lg.comBy LG, December 21, 2025
Hi, Erik. Thank you for sharing your thoughts about your LG TV. Your upgrade story is such a joy to read — going from the C9 to the latest OLED and feeling that leap in brightness, HDR, and overall performance is exactly the kind of experience we love hearing about. The way you described movies, sports, and gaming all shining in their own ways really shows you’re getting the full power of what OLED can do. And owning three LG OLEDs? That’s some elite‑level home‑theater dedication. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Love my G5
on December 30, 2025
Posted by: JimmyBeamNYC
from New yourk
This is our 3rd LG OLED and it is absolutely gorgeous. We have a 9 year old curved that works amazingly but the new G5 is absurdly bright and its bold colors make it a notch above the rest and an easy choice to make. It is used primarily as a gaming monitor and it does not disappoint. Highly recommended.
Response from lg.comBy LG, December 30, 2025
Hi, Jimmy. Thank you for sharing your thoughts about your LG TV. It’s great to hear how much you’re enjoying your G5 OLED and that it’s delivering that next‑level brightness and color you were hoping for — especially as a gaming monitor. It’s always exciting to see long‑time LG OLED owners continue to find even more to love with each upgrade. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com