Customer reviews from lg.com
LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Average customer rating
4.7
(238 Reviews)
Rating breakdown 238 reviews
5 Stars
205
4 Stars
16
3 Stars
8
2 Stars
1
1 Star
8
Customer Reviews for LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Customer Rating
5
Worth the money
on August 20, 2025
Posted by: nicoleeelauren_4383
[This review was collected as part of a promotion.] I love this TV. the picture is amazing me and my daughter love to watch Disney movies. I love how clear it is. I purchased the sound bar which gave the vibe a movie theatre one. It was easy to connect and has so many smart features. The remove is easy to navigate
Response from influenster.comBy LG Digital Care Team, August 22, 2025
It sounds like the OLED77G5WUA is truly showing its stunning picture quality, Nicole! We love that you and your daughter are enjoying Disney movies together, we're happy to be a part of such special moments! ^Jose
Written by a customer while visiting influenster.com
Customer Rating
5
Unbelievable picture quality!
on September 5, 2025
Posted by: Milena D
[This review was collected as part of a promotion.] The quality of the picture on this TV is unreal. Its so crisp and bright, and the TV is incredibly thin and sleek hanging on the wall. I was so surprised by the design- it truly looks like a piece of art hanging on the wall and not at all like your standard TV. Its thin, and the edging/frame is hardly visible- from a distance, it looks like its just the actual image on the wall. I can't wait to watch football season on this!! Set up was easy and quick. 10/10 would recommend (and honestly, already have!) Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy LG Digital Care Team, September 6, 2025
Hey Milena! That’s LG OLED at its finest—a picture so crisp it feels like the image is floating right on your wall. 🖼️✨ We love hearing how the ultra-thin design doubles as art while still delivering that brightness and clarity you can’t wait to see in action this football season. 🏈 Thanks for recommending the G5 already, and if you share more feedback or G5 moments, we’d be glad to see it @LGUS! *Joseph
Written by a customer while visiting cohley.com
Customer Rating
5
Not good
on September 17, 2025
Posted by: jerushia_8323
[This review was collected as part of a promotion.] Didn’t like it at all. Returned the item and definitely will not be purchasing one like it in the near future. Very bad sound and picture quality. Did have some cool features though
Response from influenster.comBy LG Digital Care Team, September 23, 2025
Hey Jerushia. Thanks for sharing your experience with your LG OLED TV. We truly appreciate your honest feedback. While this model didn’t meet your expectations, we’re glad you found some outstanding features. LG is always working to deliver innovations that elevate the viewing experience for every home. For more feedback or questions, private message us on social media @LGUSSupport. We're always here to help. ^David
Written by a customer while visiting influenster.com
Customer Rating
5
Best tv EVER
on September 22, 2025
Posted by: cristina_777_2204
[This review was collected as part of a promotion.] Really love our 77" G5 OLED. Picture quality is outstanding.
Installation went fine and really looking forward to watching football with this great picture.
Re-watching old series (The Last Kingdom) and the upscaled improved picture quality greatly enhances the experience.
Installation went fine and really looking forward to watching football with this great picture.
Re-watching old series (The Last Kingdom) and the upscaled improved picture quality greatly enhances the experience.
Response from influenster.comBy Joslyn, LG Digital Care Team, September 22, 2025
Thanks for sharing, Cristina! 🙌 Your 77” G5 OLED sounds like the ultimate viewing upgrade—football, binge-watching, and even re-watching The Last Kingdom just got a major glow-up! We’re thrilled it’s taking your entertainment to the next level! If you have more feedback, connect with us on social media @LGUSSupport. We're happy to hear from you at any time. ^Joslyn
Written by a customer while visiting influenster.com
Customer Rating
5
Quality and luxury
on September 28, 2025
Posted by: lelefrt_1891
[This review was collected as part of a promotion.] Such a luxury and the best of the visual entertainment beauty. Design is so great and slick and the picture quality is phenomenal. Remote control function is so convenient and connectivity options are amazing. Sound performance is one of the best in the market. This is such a great treat for the household entertainment for the year
Response from influenster.comBy LG Digital Care Team, September 29, 2025
Hi there. Thanks for your feedback on your LG OLED TV. Your LG OLED TV is more than a screen; it’s a masterpiece of design and performance. From its sleek silhouette to its breathtaking picture and immersive sound, every detail is crafted for excellence. It’s the ultimate upgrade for your home entertainment experience. For more feedback or questions, private message us on social media @LGUSSupport. Thanks for choosing LG to be part of your home! 🙂 ^David #LifeisGood
Written by a customer while visiting influenster.com
Customer Rating
5
U need
on October 29, 2025
Posted by: kalesy_7375
[This review was collected as part of a promotion.] Elegant design meets immersive sound and stunning image clarity — remote is intuitive, connectivity robust, the full immersive home-cinema experience.
Response from influenster.comBy ^Rich, LG Digital Care Team, December 6, 2025
Hi Kalesy, thank you for sharing your review of the LG OLED77G5WUA OLED evo G5 TV. It’s great to hear how the elegant design, immersive sound, and stunning image clarity have elevated your home‑cinema experience. We’re glad the intuitive remote and robust connectivity make it even more enjoyable to use. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting influenster.com
Customer Rating
5
Love it
on October 29, 2025
Posted by: estefaniam100_9194
[This review was collected as part of a promotion.] Latest OLED model TV made bt LG has a great and improved brightness, intense and bright colors with a contrast and refresh rate that provides a smooth picture on any of the modes available. With the newest processor and technology installed inside this 4K TV, you can expect a great experience from watching sports and movies to playing your favorite videogames.
The 65 inch G5 model comes with a wall mount bracket to install it in your preferred room, so make sure you consider the right location and height you prefer to get this LG TV installed. LG has available some install videos to help you do this easily.
After mounting the TV, we connected and turned it on to start the setup, which was quick and easy. Remember connecting it to your Internet, so you get the latest WebOS updates. Also, the G5 comes with a magic remote with a simplified button layout, allowing the AI to help you customize your needs and shortcuts for your convenience.
All the apps worked fine (either preinstalled or downloaded) and customizing your app ribbon is very simple to do. We tried a couple of streaming services with fast loading times and for movies the G5 is ready to change to filmaker mode, one of the best LG features.
There is a new short settings menu that can be customized with shortcuts, but as always, LG brings the full settings availables for picture modes, audio and input options you can freely adjust to your own choice.
Picture quality is top of the line and does not dissapoint, even in SDR or HDR, LG G5 model delivers a great and rich image with smooth movement. This smoothness reaches its pinnacle on the gaming mode, allowing the TV reach a max 165Hz of refresh rate with a low input lag and an amazing experience.
Overall, LG OLED EVO G5 TV delivers an incredible experience with an excellent picture quality, Dolby Atmos capability, and it is a great option for gamers. LG G5 can be considered one of the best OLED products of the year.
Response from influenster.comBy ^Rich, LG Digital Care Team, December 6, 2025
Hi Estefania, thank you for sharing your detailed review of the LG OLED65G5WUA OLED evo G5 TV. It’s wonderful to hear how the improved brightness, vivid colors, and smooth refresh rate have elevated your experience across sports, movies, and gaming. We’re glad the quick setup, magic remote, and customizable WebOS features made it easy to get started, while the filmmaker mode and Dolby Atmos add that cinematic touch. The sleek design and advanced performance clearly make this model a standout. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting influenster.com
Customer Rating
4
Drop Dead Gorgeous Display
on November 5, 2025
Posted by: Chainplate
Stunning picture but serious issue with volume output. I connected the TV to my stereo receiver using an optical cable and the volume was very low. I almost sent the TV back. The wall mount bracket that comes with the TV was relatively easy to install but the instructions were terrible - the available video cleared up my questions. No printed manual and the online manual offered zero information. The onscreen manual isn't much better.
Response from lg.comBy LG, November 6, 2025
Hello. Thank you for sharing your experience with your LG TV. It’s great to hear the picture quality has impressed you and that the wall mount bracket installation went smoothly with help from the video guide. We understand how important it is for your audio setup to deliver the same level of performance, and low volume output through an optical connection can be limiting. For reference, you can explore LG TV audio output and connection guidance here: https://www.lg.com/us/support/help-library/lg-tv-audio-output-and-sound-settings-guide-CT10000018-20150777965681.
To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this volume output issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this volume output issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
