Customer reviews from lg.com
LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Average customer rating
4.8
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
154
4 Stars
11
3 Stars
4
2 Stars
0
1 Star
4
Customer Reviews for LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Customer Rating
5
Best of the best!
on November 18, 2025
Posted by: ryceone
from Los Angeles, CA
[This review was collected as part of a promotion.] So, you're looking at the LG G5, which is basically LG saying, "Hey, we made OLED even brighter and slapped it on your wall." Seriously, this thing is built to look like a piece of art hanging flush, but when you turn it on, it stops acting all subtle. The picture quality is just nuts. You get that famous, perfect OLED black level, but now it's cranked way up thanks to the "Brightness Booster Ultimate." This means even if your living room is super sunny, you can actually see all the details in the shadows, which is a big win. Plus, it has this crazy Alpha 11 AI Processor that makes everything look sharp and handles color like a total pro. If you’re into movies and want that true theater vibe but don't want to live in a cave, this is a serious contender.
But let's be real, this is also a gaming monster. It rocks a native 120Hz refresh rate but can push up to 165Hz with VRR, plus it has all the bells and whistles like G-Sync and FreeSync. If you're running a PS5, Xbox Series X, or a high-end PC, the response time is practically instant (less than 0.1ms!), so your games look fluid and snappy on that huge screen. So, it's a massive, beautiful, future-proof TV, but you definitely have to commit to its "gallery" lifestyle.
Response from lg.comBy LG, December 2, 2025
Hello. Thank you so much for sharing your enthusiastic review of the LG G5 OLED. It’s wonderful to know the TV has exceeded your expectations and fits perfectly into your lifestyle. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
An Elite All-Rounder
on November 20, 2025
Posted by: AWang
from Santa Clara
[This review was collected as part of a promotion.] The LG G5 OLED is one of those rare TVs that performs exceptionally well no matter where you put it or what you use it for. Whether you're watching films in a pitch-black room, gaming at high refresh rates, or streaming daytime sports in a bright living room, the G5 manages to feel over-engineered for almost everything you throw at it.
This is LG’s most “complete” OLED in years.
Response from lg.comBy LG, December 2, 2025
Hello. Thank you for sharing your fantastic review of the LG G5 OLED TV. We’re delighted to hear that the TV has exceeded your expectations across all settings—from pitch‑black movie nights to bright daytime sports and high‑refresh gaming. It’s wonderful to know that the G5 feels like LG’s most “complete” OLED to you, delivering performance that truly stands out. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
So excited!!! Love it
on November 20, 2025
Posted by: KDill
from Argyle, TX
[This review was collected as part of a promotion.] I love my new tv! The size, picture and overall quality are unmatched!
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hello there, thank you for sharing your excitement about the LG OLED83G5WUA. It’s wonderful to hear the unmatched size, picture, and overall quality have made such a strong impression. We’re glad your new TV is delivering the experience you were hoping for. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Incomparable
on November 21, 2025
Posted by: davidlc25
from Chicago, IL
[This review was collected as part of a promotion.] Shipping took a long time, but probably due to high amount of sales (incredible deals). Best picture of any TV that I have ever seen (and I'm coming from an OLED, and I've had the high end plasmas in the past).
Response from lg.comBy ^Rich, LG Digital Care Team, November 22, 2025
Hi David, thank you for sharing your review of the LG OLED77G5WUA. We’re glad to hear the wait was worth it and that the picture quality has exceeded even your past OLED and plasma experiences. It’s wonderful knowing this TV stands out as incomparable for you. #LifesGood ❤️
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Best TV Ever
on November 21, 2025
Posted by: davidlc25
from Chicago, IL
[This review was collected as part of a promotion.] Shipping delays (I'm sure it's because of the fantastic deals, but still disappointing) of over 1 month, but that's in the past. The TV is incomparable to any other TV I have every seen. Highly recommended
Response from lg.comBy ^Rich, LG Digital Care Team, November 22, 2025
Hi David, thank you for sharing your review of the LG OLED83G5WUA. We’re glad to hear the wait was worth it and that the TV has proven incomparable, delivering the best picture you’ve ever seen. We truly appreciate your recommendation. #LifesGood ❤️
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Shine of my home theater
on November 22, 2025
Posted by: Prashankkk
from North Carolina
[This review was collected as part of a promotion.] I was really confused between a cheaper bigger vs the quality LG OLED. I finally decided to get 83 inch G5 and I am happy with my choice. The quality is much better as compared to other mini led TV. The quality can never be matched by any other manufacturer at this time. LG is the OLED king and this is my second OLED with them.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Prashank, thank you for sharing your experience with the LG OLED83G5WUA. It’s great to hear the stunning picture quality has made such a strong impact on your home theater and confirmed your choice over other options. We’re glad your second LG OLED has lived up to the reputation and delivered the performance you were looking for. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
83" G5 - Easily the best TV we've ever owned!
on November 22, 2025
Posted by: AlexV123
from Denver, CO
[This review was collected as part of a promotion.] We got the G5 a week ago, the install was easy with the wall mount that came with it. It is easily the best TV we have ever owned. The picture quality is absolutely stunning. We use it for gaming on a PS5 (which is phenomenal), movies and watching sports. It was a great upgrade for our home.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Alex, thank you for sharing your experience with the LG OLED83G5WUA. It’s great to hear the easy installation, stunning picture quality, and phenomenal PS5 gaming performance have made this upgrade such a standout for your home. We’re glad movies and sports look just as impressive on the massive 83" screen. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Amazing Tv best on the market
on November 23, 2025
Posted by: Nebula23
from California
[This review was collected as part of a promotion.] This tv has been making me smile every time I turn it on. The darks are dark and the color is amazing. It pops like no other. Do yourself a favor and pick the g5 if your looking for a new tv. You won’t be disappointed. Movies, gaming, streaming all just get elevated with this beauty.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Nebula, thank you for sharing your experience with the LG OLED83G5WUA. It’s wonderful to hear how the deep blacks, vibrant colors, and overall picture quality have elevated movies, gaming, and streaming for you. Knowing the G5 brings that kind of joy every time you turn it on is exactly what we strive for. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com