Customer reviews from lg.com
LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Average customer rating
4.8
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
152
4 Stars
10
3 Stars
4
2 Stars
0
1 Star
4
Customer Reviews for LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Customer Rating
5
Amazing TV
on November 15, 2025
Posted by: ab250
[This review was collected as part of a promotion.] This TV is incredible — easily the best upgrade I’ve ever made. The picture quality is unbelievably sharp, with vibrant colors and excellent brightness that makes everything pop, even in daylight. Movies, sports, and games all look stunning. The sound is solid too, but it’s the visual quality that truly sets it apart. Highly recommend!
Response from lg.comBy LG, November 17, 2025
Hi. Thank you for sharing your thoughts about your LG TV. It’s fantastic to hear how much you’re enjoying the sharp picture quality, vibrant colors, and brightness that make everything stand out, even in daylight. We’re glad the TV is delivering stunning visuals across movies, sports, and games, with sound that complements the experience. It’s wonderful to know this upgrade has exceeded your expectations! ^James
Written by a customer while visiting lg.com
Customer Rating
5
Best TV Ever
on November 16, 2025
Posted by: Jdiasjr98
from Milford MA
[This review was collected as part of a promotion.] The LG G5 is one of, if not the best TV ever to be made. The G5 has amazing color and brightness even in daylight which is unheard of for oleds. Its AI-powered processing makes motion smooth and detail sharp, whether you’re watching movies or playing games. The slim, modern design looks premium, and the smart TV interface is fast and intuitive.
I would definitely recommend this to everyone whether a hard-core gamer or movie lover this TV has everything for everyone!
I would definitely recommend this to everyone whether a hard-core gamer or movie lover this TV has everything for everyone!
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hello there, thanks for sharing your review of the LG OLED83G5WUA. It’s awesome to hear the G5 has impressed you with its bright, vivid colors even in daylight, smooth motion from the AI processing, and sharp detail across movies and games. The sleek design and responsive smart interface really round out the experience, and your recommendation says it all.
If you ever need support, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
If you ever need support, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful Tv
on November 16, 2025
Posted by: Adam217
from Detroit MI
[This review was collected as part of a promotion.] Gorgeous tv. So bright and vivid, yet accurate! Best tv money can buy. Very happy with my purchase.
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hello Adam, thanks for sharing your review of the LG OLED83G5WUA. It’s awesome to hear you’re enjoying the brightness, vivid yet accurate colors, and overall performance of your new TV. Knowing it’s lived up to your expectations and feels like the best purchase makes your feedback even more special.
If you ever need support, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
If you ever need support, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Amazing TV with Great Features
on November 16, 2025
Posted by: Akhilesh Yadav Gaddam
from Middletown, DE
[This review was collected as part of a promotion.] I recently upgraded to the LG G5 83” and it has been an incredible experience. The picture quality is absolutely stunning—colors are vibrant, details are sharp, and the true blacks make every scene stand out. Watching movies in a dark room feels like a theater experience.
The 120Hz display is another big highlight. Everything is super smooth, whether I’m watching sports, playing games, or streaming regular content. Motion handling is excellent with no blur.
Overall, the LG G5 83” is packed with great features and easily one of the best TVs I’ve owned. If you’re looking for top-tier picture quality and an amazing viewing experience, this one is definitely worth it.
Response from lg.comBy LG, November 19, 2025
Hi. Thank you for sharing your thoughts about your LG TV! We’re thrilled to hear that the G5 83” has delivered such a stunning, theater-like experience with vibrant colors, sharp details, and true blacks. It’s wonderful that the 120Hz display has impressed you with smooth motion for sports, gaming, and streaming, making everything look flawless. Your feedback highlighting the premium features and overall enjoyment means a lot to us! ^James
Written by a customer while visiting lg.com
Customer Rating
5
Amazing TV - Excellent Brightness!
on November 17, 2025
Posted by: arjuna91_
from Sugar Land, TX
[This review was collected as part of a promotion.] The TV is amazing. Very sleek design. Once you turn it on you appreciate the brightness so much. I am sad that DTS support is no longer there for pass-through but otherwise it's an amazing TV.
Response from lg.comBy LG, November 19, 2025
Hi. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that you’re enjoying the sleek design and impressive brightness of your TV. We understand your feedback regarding DTS support, and we truly appreciate you highlighting both the strengths and areas of improvement. It’s wonderful to know the overall experience has been amazing for you. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Amazing Picture - G5 Is A True Winner
on November 18, 2025
Posted by: WCJohnson
from St Paul, MN
[This review was collected as part of a promotion.] I've become a huge LG fan for the past five years after going from a C2 OLED to the out of this world G5 OLED. There is simply no comparison as the G5 is like a work of art. I cannot belive how literal works of art look like they are still in the museum on the G5!
Set up is very easy, and if you have a receiver and amazing speakers, this will work hand in hand. The speakers on the G5 are really great, but nothing beats having a quality receiver and speakers to get the most. The better the sound, the better the picture qualiy shines through. We all know that in theaters audiences will forgive a under quality picture screen, but the minute the sound gets wonky, they will scream out about it.
This is my early holiday gift to myself and family (but who am I kidding, it's all for me!) and it has gotten me in the holiday spirit much earlier than usual.
So picture quality, value, and sound quality all get high marks for me. If you're feeling like you need a real treat (and serve one) this year, the G5 will check all the boxes for you.
Response from lg.comBy ^Rich, LG Digital Care Team, January 1, 2026
Hi Johnson, thank you for sharing your experience with your LG OLED83G5WUA. We appreciate you taking the time to describe what it’s been like upgrading from your previous OLED to the G5.
It’s wonderful to hear how much the picture quality, design, and overall performance have elevated your viewing experience. The way you highlighted the artwork‑like visuals, smooth setup, and how well it pairs with your audio system really shows how much you’re enjoying it. We’re glad your new TV has brought some early holiday excitement to your home.
#LifesGood ❤️
LG Digital Care Team ^Rich
It’s wonderful to hear how much the picture quality, design, and overall performance have elevated your viewing experience. The way you highlighted the artwork‑like visuals, smooth setup, and how well it pairs with your audio system really shows how much you’re enjoying it. We’re glad your new TV has brought some early holiday excitement to your home.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Best of the best!
on November 18, 2025
Posted by: ryceone
from Los Angeles, CA
[This review was collected as part of a promotion.] So, you're looking at the LG G5, which is basically LG saying, "Hey, we made OLED even brighter and slapped it on your wall." Seriously, this thing is built to look like a piece of art hanging flush, but when you turn it on, it stops acting all subtle. The picture quality is just nuts. You get that famous, perfect OLED black level, but now it's cranked way up thanks to the "Brightness Booster Ultimate." This means even if your living room is super sunny, you can actually see all the details in the shadows, which is a big win. Plus, it has this crazy Alpha 11 AI Processor that makes everything look sharp and handles color like a total pro. If you’re into movies and want that true theater vibe but don't want to live in a cave, this is a serious contender.
But let's be real, this is also a gaming monster. It rocks a native 120Hz refresh rate but can push up to 165Hz with VRR, plus it has all the bells and whistles like G-Sync and FreeSync. If you're running a PS5, Xbox Series X, or a high-end PC, the response time is practically instant (less than 0.1ms!), so your games look fluid and snappy on that huge screen. So, it's a massive, beautiful, future-proof TV, but you definitely have to commit to its "gallery" lifestyle.
Response from lg.comBy LG, December 2, 2025
Hello. Thank you so much for sharing your enthusiastic review of the LG G5 OLED. It’s wonderful to know the TV has exceeded your expectations and fits perfectly into your lifestyle. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
An Elite All-Rounder
on November 20, 2025
Posted by: AWang
from Santa Clara
[This review was collected as part of a promotion.] The LG G5 OLED is one of those rare TVs that performs exceptionally well no matter where you put it or what you use it for. Whether you're watching films in a pitch-black room, gaming at high refresh rates, or streaming daytime sports in a bright living room, the G5 manages to feel over-engineered for almost everything you throw at it.
This is LG’s most “complete” OLED in years.
Response from lg.comBy LG, December 2, 2025
Hello. Thank you for sharing your fantastic review of the LG G5 OLED TV. We’re delighted to hear that the TV has exceeded your expectations across all settings—from pitch‑black movie nights to bright daytime sports and high‑refresh gaming. It’s wonderful to know that the G5 feels like LG’s most “complete” OLED to you, delivering performance that truly stands out. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com