Customer reviews from lg.com
LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Average customer rating
4.8
(173 Reviews)
Rating breakdown 173 reviews
5 Stars
154
4 Stars
11
3 Stars
4
2 Stars
0
1 Star
4
Customer Reviews for LG - 97" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Customer Rating
5
Quality and luxury
on September 28, 2025
Posted by: lelefrt_1891
[This review was collected as part of a promotion.] Such a luxury and the best of the visual entertainment beauty. Design is so great and slick and the picture quality is phenomenal. Remote control function is so convenient and connectivity options are amazing. Sound performance is one of the best in the market. This is such a great treat for the household entertainment for the year
Response from influenster.comBy LG Digital Care Team, September 29, 2025
Hi there. Thanks for your feedback on your LG OLED TV. Your LG OLED TV is more than a screen; it’s a masterpiece of design and performance. From its sleek silhouette to its breathtaking picture and immersive sound, every detail is crafted for excellence. It’s the ultimate upgrade for your home entertainment experience. For more feedback or questions, private message us on social media @LGUSSupport. Thanks for choosing LG to be part of your home! 🙂 ^David #LifeisGood
Written by a customer while visiting influenster.com
Customer Rating
5
U need
on October 29, 2025
Posted by: kalesy_7375
[This review was collected as part of a promotion.] Elegant design meets immersive sound and stunning image clarity — remote is intuitive, connectivity robust, the full immersive home-cinema experience.
Response from influenster.comBy ^Rich, LG Digital Care Team, December 6, 2025
Hi Kalesy, thank you for sharing your review of the LG OLED77G5WUA OLED evo G5 TV. It’s great to hear how the elegant design, immersive sound, and stunning image clarity have elevated your home‑cinema experience. We’re glad the intuitive remote and robust connectivity make it even more enjoyable to use. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting influenster.com
Customer Rating
4
Drop Dead Gorgeous Display
on November 5, 2025
Posted by: Chainplate
Stunning picture but serious issue with volume output. I connected the TV to my stereo receiver using an optical cable and the volume was very low. I almost sent the TV back. The wall mount bracket that comes with the TV was relatively easy to install but the instructions were terrible - the available video cleared up my questions. No printed manual and the online manual offered zero information. The onscreen manual isn't much better.
Response from lg.comBy LG, November 6, 2025
Hello. Thank you for sharing your experience with your LG TV. It’s great to hear the picture quality has impressed you and that the wall mount bracket installation went smoothly with help from the video guide. We understand how important it is for your audio setup to deliver the same level of performance, and low volume output through an optical connection can be limiting. For reference, you can explore LG TV audio output and connection guidance here: https://www.lg.com/us/support/help-library/lg-tv-audio-output-and-sound-settings-guide-CT10000018-20150777965681.
To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this volume output issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this volume output issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
5
LG OLED97G5WUA
on November 9, 2025
Posted by: Eric89
from Fort Leonard wood Missouri
[This review was collected as part of a promotion.] This TV is amazing the α11 AI Processor Gen2 support for Dolby Vision, Dolby Atmos, HDR10, HLG. This size and panel quality deliver huge impact. If you have the space and the budget, the feel of a near-cinema screen in your home is very compelling. I recommend well worth the money really wish I could have more of them all over the house if I can
Response from lg.comBy LG, November 13, 2025
Hello, Eric. Thank you for sharing your experience with your LG TV. It’s exciting to hear how much you’re enjoying the α11 AI Processor Gen2 and its support for Dolby Vision, Dolby Atmos, HDR10, and HLG, all delivering that near-cinema feel right at home. The impressive size and panel quality truly make a huge impact, and we’re glad it has been such a compelling addition to your setup. Thank you for the 5-star feedback! ^James.
Written by a customer while visiting lg.com
Customer Rating
4
on November 10, 2025
Posted by: ReNY
from New York, NY
[This review was collected as part of a promotion.] TV is quite the spectacle with all the features and picture quality it has. Glad I made the purchase! Will see how the sound bar is once I receive it.
Response from lg.comBy LG, November 13, 2025
Hi, Reny. Thank you for sharing your experience with your LG TV. It’s great to hear that you’re enjoying the impressive features and picture quality of your TV, and we’re glad it has been such a worthwhile purchase for you. We look forward to hearing how the sound bar enhances your setup once it arrives. Thank you for your awesome feedback! ^James
Written by a customer while visiting lg.com
Customer Rating
5
LG OLED G5 Review – The Ultimate OLED TV of 2025
on November 10, 2025
Posted by: Avinash006
from Missouri
[This review was collected as part of a promotion.] The LG OLED G5 is a true masterpiece — stunning picture quality, perfect blacks, brilliant brightness, and ultra-slim zero-gap design make it a showpiece for any room. Powered by the α11 AI Processor, it delivers flawless performance for movies, sports, and gaming alike. With Dolby Vision, Dolby Atmos, and 4K 120Hz, every moment feels immersive and lifelike.
Response from lg.comBy ^Rich, LG Digital Care Team, November 11, 2025
Hi Avinash, thank you for sharing your review of the LG OLED83G5WUA.
It’s excellent to hear how much you’re enjoying the stunning OLED evo picture quality, ultra-slim Gallery Design, and the powerful α11 AI Processor that brings movies, sports, and gaming to life with Dolby Vision and Dolby Atmos. This TV is designed to be a true centerpiece for any home.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
It’s excellent to hear how much you’re enjoying the stunning OLED evo picture quality, ultra-slim Gallery Design, and the powerful α11 AI Processor that brings movies, sports, and gaming to life with Dolby Vision and Dolby Atmos. This TV is designed to be a true centerpiece for any home.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
on November 11, 2025
Posted by: victortencio
from Maringá, PR
[This review was collected as part of a promotion.] I purchased the LG OLED97G5WUA and was simply amazed. The picture quality from the OLED evo technology is unbelievable. The blacks are absolute, the colors are vibrant and realistic, and the brightness is more than sufficient for any environment. The thin, minimalist design (Gallery Design) makes it look like a work of art on the wall, even when it's turned off.
The combination of the massive 97-inch screen with LG's α9 (Alpha 9) processor results in a sharp, fluid, and incredibly immersive picture. Watching movies in 4K HDR or gaming is an experience I didn't know was possible to have at home.
In summary, it's a premium product that delivers everything it promises and more. For those who demand the best quality and have the budget for it, it is the perfect choice. I am 100% satisfied!
Response from lg.comBy ^Rich, LG Digital Care Team, November 11, 2025
Hi Victor, thank you for sharing your review of the LG OLED97G5WUA. We’re delighted to hear you’re enjoying the stunning OLED evo picture quality, immersive performance with the α9 processor, and the elegant Gallery Design. It’s built to be a true centerpiece for home entertainment.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great bright picture with improved color represent
on November 12, 2025
Posted by: Gandhim3
from Houston, TX
[This review was collected as part of a promotion.] I still can believe how slim the TV is! Newer tech means more accurate colors, lower energy consumption and brighter overall picture compared to previous generation. So LG improved in every important measurable metric. Only negative is the limited feature set with the included TV remote - which I think is a downgrade. If you have the TV connected to a A/V receiver then it won’t matter. But if you have multiple devices directly connected to the TV then the limited remote becomes a hassle.Thankfully you can use the LG app to control the TV. But the core TV feature set - displaying excellent picture - is the best so far when it comes to OLEDs.
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hi there, thanks for sharing your review of the LG OLED83G5WUA. It’s great to hear the slim design, brighter picture, and improved color accuracy have impressed you, along with the energy efficiency gains compared to previous generations. We appreciate your feedback on the remote and are glad the LG app helps make control easier. Most importantly, it’s wonderful knowing the core OLED picture quality is delivering the premium experience you were looking for.
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Written by a customer while visiting lg.com