Customer reviews from geappliances.com
GE Profile - 1.1 Cu. Ft. Countertop Microwave with Sensor Cooking and Built-In Capable Option - Black
Average customer rating
3.9
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
33
4 Stars
13
3 Stars
12
2 Stars
5
1 Star
7
61%of customers recommend this product.
(
31 out of
51)
Customer Reviews for GE Profile - 1.1 Cu. Ft. Countertop Microwave with Sensor Cooking and Built-In Capable Option - Black
Customer Rating
4
Fantastic for small appliance
on July 6, 2025
Posted by: SNL67
From the design and the capacity is fantastic and that's what we are looking for. This is our 2nd replacement of a GE microwave and of course, never go wrong with GE.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
It is expensive but it fits in the space!
on July 8, 2025
Posted by: CLorimer
from Chicago, IL
I bought this model to replace an old GE PEM31SFSS microwave that had peeling paint on the interior, and touch controls that would freeze, requiring a reboot. This new model was the only microwave on the planet that I could buy and still fit in the space (13"D x 11"H x 24W). It's quiet and has Wi-Fi, but the reheat function for a plate requires three button steps instead of just one on the old model. Shutting the door is a little louder than the last model, the overall feel isn't as polished as the old model, but I'm sure the microwave will be fine in the long run.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Diego, GE_Appliances, July 14, 2025
Thank you for taking the time into leaving this review. We are glad to hear your new unit fits your space. We are going to pass your comments regarding the reheat feature and door along to our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Microwave
on July 15, 2025
Posted by: cvanwieren
Microwave works great - especially for the size and it fits perfectly in the opening we have (per the measurements in the details). Very happy with the purchase.
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice but too small
on July 15, 2025
Posted by: shariann
from Boynton Beach, FL
This microwave is a bit too small for my needs. It was part of the package that our builder uses for the homes so it came with the house. I prefer a larger microwave as I have dishes that will not fit in this one.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Acceptable
on July 15, 2025
Posted by: Rungirl
from Maryland
The performance is good so far after maybe 6 month of use. The two things I don't like are the stainless steal shows every finger print. Every time you push the open button and then close the door, the microwave looks like a mess. Also, I tend to use the timer a lot. My old model of this microwave beeped multiple times when the time had elapsed. This one beeps once and sometimes I don't hear it.
I would recommend this to a friend!
Features
2
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, July 22, 2025
We're glad to see that you are enjoying the cooking performance of this microwave. We'd like to offer some cleaning tips for the exterior.
We recommend wiping down the outside of the case with a damp microfiber cloth. We don't recommend using a lot of soap or water, as it can potentially damage the unit.
We will be passing your comment about the end of cycle/timer beep over to our product team to review. Thanks again for sharing this.
We recommend wiping down the outside of the case with a damp microfiber cloth. We don't recommend using a lot of soap or water, as it can potentially damage the unit.
We will be passing your comment about the end of cycle/timer beep over to our product team to review. Thanks again for sharing this.
Written by a customer while visiting geappliances.com
Customer Rating
2
Not great
on July 15, 2025
Posted by: Jams2008
Does not heat the food well and very small capacity. Not of fan of the lock feature either
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
5
Response from geappliances.comBy Diego, GE_Appliances, July 23, 2025
We would like to help you with the heating operation of your microwave. We recommend performing an electronic reset by turning off the breaker and then turning it back on. Additionally, check that the door is closing properly. Open and close the door firmly, without slamming it. This confirms the engagement of the door's safety mechanisms.
If the issue persists after troubleshooting, we recommend calling our warranty department at 833-426-3393.
We are going to pass your comments regarding the unit's capacity and lock feature to our product team for review.
If the issue persists after troubleshooting, we recommend calling our warranty department at 833-426-3393.
We are going to pass your comments regarding the unit's capacity and lock feature to our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Too expensive
on July 15, 2025
Posted by: Nickel180
This works fine. But it was very costly- purchased to fit a particular niche in my kitchen. I believe it is way overpriced and it took forever to arrive.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Diego, GE_Appliances, July 23, 2025
We'd like to provide clarification on the price of this unit. The price of our units depends on many factors, such as distribution and availability. Considering this, we are confident your unit will serve you well for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
2
Hate it!
on July 15, 2025
Posted by: CG1996
Not as powerful as its predecessor, timer only dings ONCE????? If you aren’t in the room or playing loud music timer is useless. Buttons are hard to press. HATE IT!!!!
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, July 24, 2025
We are so sorry that you are not enjoying this microwave. Your feedback is extremely important to us. We will pass these comments regarding the power level, timer, and buttons along to our product team to review.
Written by a customer while visiting geappliances.com