Customer reviews from geappliances.com
GE Profile - 1.1 Cu. Ft. Countertop Microwave with Sensor Cooking and Built-In Capable Option - Black
Average customer rating
3.9
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
46
4 Stars
14
3 Stars
14
2 Stars
9
1 Star
8
60%of customers recommend this product.
(
37 out of
62)
Customer Reviews for GE Profile - 1.1 Cu. Ft. Countertop Microwave with Sensor Cooking and Built-In Capable Option - Black
Customer Rating
4
Nice microwave
on May 27, 2025
Posted by: MWDavis
I love this microwave. Mercifully it's exactly the same size as the GE Profile one it replaced; it fits into the space where the old one was built into my cabinets. The new locking feature is smart, but I don't need it. The instructions made it easy to disable. My only issue iwith this product is that the buttons are a bit hard to read (and of course are in a different configuration from the old one).
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good, but missing just a little bit.
on May 29, 2025
Posted by: PThomson
from TX
The microwave fits perfectly in the space we have and is very quiet when in use. The only down side we have it that it's only 800 watts and it does not come with mounting hardware. For the price we would have expected it to be at least 1,000 watt unit and come with mounting hardware. However, the mounting hardware that is recommended with the unit does not match with the existing holes on the microwave. I ended up making my own. Overall, the unit is very nice and does what it is supposed to do.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great replacement!
on May 31, 2025
Posted by: meh826
This GE Profile Microwave was purchased to replace our prior GE Profile which performed well for 20 years. The capacity is perfect for our needs and the updated design of this microwave fits our kitchen and perfectly.
Written by a customer while visiting geappliances.com
Customer Rating
1
Third one I’m buying
on June 1, 2025
Posted by: BF99
from JAMESPORT NY
This is the third one of these that I have purchased. The last one was manufactured in May 2021 and I purchased it later on that summer of 2021. And it became unusable this week. Not even four years! I sure hope this one which is the same model last longer! When you spend this much on a microwave oven, you expect it to last more than four years!
No, I would not recommend this to a friend.
Response from geappliances.comBy Adrian, GE_Appliances, June 5, 2025
While we know the significance of an appliance operating for a long period of time, it is not possible to determine the product failure rate or life expectancy. There are multiple variables involved such as frequency of use, type of use, location of appliance, care, and maintenance. We are however confident that this replacement microwave will serve you well for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
5
Good long lasting microwave
on June 3, 2025
Posted by: Popcorn007
Mine is over ten years old old only it struggles with popcorn otherwise its been great.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features!
on June 26, 2025
Posted by: wendyts
from Alameda ,CA
This microwave is SO quiet compared to my old one I forget I've turned it on except that it beeps to remind me that it's done and that I still have something in there. I clearly need that feature! It's also super compact even though I have no trouble fitting anything I want to microwave in there. And it's been easy to clean. I still need to learn more of its features but so far it's been quite easy to use. No complaints, it's great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Size
on June 30, 2025
Posted by: JSS78
from Villanova,PA
Underpowered. Unreliable. This is a replacement, third time in 10 years. Too expensive for it’s poor quality. The only reason I bought microwave again was its size. I needed one less than 14” deep. Only one I could find t1at was a decent size.
Response from geappliances.comBy Jonathon, GE_Appliances, July 8, 2025
We are sorry to hear that you previous microwave needed to be replaced. We're confident that the replacement model is going to last you for many years to come.
If you ever have any questions or require assistance, please contact our Bodewell team at 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
If you ever have any questions or require assistance, please contact our Bodewell team at 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek
on July 1, 2025
Posted by: Italian Medallion
from NC
This was a perfect upgrade from my previous GE microwave. It is much quieter, larger, and sleek.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com