Customer reviews from narwal.com
Narwal - Freo Pro Bonus Pack Robot Vacuum, Extra Floor Cleaning Tablet, ZeroTangling Brush, Auto Mop Washing - White
Average customer rating
4.7
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
22
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
1
95%of customers recommend this product.
(
18 out of
19)
Customer Reviews for Narwal - Freo Pro Bonus Pack Robot Vacuum, Extra Floor Cleaning Tablet, ZeroTangling Brush, Auto Mop Washing - White
Customer Rating
5
Great addition to the home
on January 7, 2026
Posted by: Dale H
from Ormond Beach, Florida
Gender:Male
Dale H
I bought this about 30 days ago. The mapping is great easy to set up and the mopping is fantastic. Love the product. Keep up the good work.
I bought this about 30 days ago. The mapping is great easy to set up and the mopping is fantastic. Love the product. Keep up the good work.
I would recommend this to a friend!
Written by a customer while visiting narwal.com
Customer Rating
5
on January 7, 2026
Posted by: Diana44
from Houston, Texas
Gender:Female
Received this as a Christmas present from my husband. He was in charge of cleaning our floors. Works great!
I would recommend this to a friend!
Written by a customer while visiting narwal.com
Posted by: Marcos
from Arizona
Gender:Male
Verified Purchase:Yes
Awesome product! Changed my way of cleaning for the better. I have reclaimed my time on the weekend for other things instead of worrying about cleaning my floors.
I would recommend this to a friend!
Written by a customer while visiting narwal.com
Customer Rating
5
Quality vacuuming/mopping. Easy to use. Worth it!
on December 14, 2025
Posted by: Anonymous
from Gainesville Florida
Gender:Female
Verified Purchase:Yes
Fantastic product! Does the work for you when you can’t!
I would recommend this to a friend!
Written by a customer while visiting narwal.com
Customer Rating
5
Very happy with it
on November 7, 2025
Posted by: PMW
from Georgia
Frequency of use:Daily
Gender:Female
I have had this for a couple months. I am very happy with it. It can navigate the whole house and not bump in to any walls or furniture. When you send it out to map the first time I would remove throw rugs or other obstacles so that it maps everything. It will go around rugs but some of the throw rugs like in the kitchen or bathrooms I prefer to pick up so that those floors get completly mopped. You can make adjustments to mapping for high traffic areas which I love.i have dogs so the traffic area zones run almost daily depending on the weather. I bought the extra kit with cleaning pads and accessories. It does have an automatic mop cleaning feature which is great I just like to thoroughly wash them occasionally. The machine has a drying feature for the mop pads but it runs for hours. Like 4+ hours. I usually take the pads off and air dry them and stop the dryer feature. -Just a preference for me. I am glad it has that feature because some days I am busy and forget so the machine does its job. I would recommend emptying the dirty water container after each use even if it is only half full. It doesn’t say you have to, just a suggestion/preference. When I am out of town I usually empty both containers and leave them partially opened in the machine to dry out. All features are controlled by the app on your phone. Very user friendly.
I would recommend this to a friend!
Written by a customer while visiting narwal.com
Customer Rating
5
Love my Narwal Freo Pro!
on November 6, 2025
Posted by: jms
from Odessa, Florida
Gender:Female
I have had my Narwal for about a month now and my floors have never been cleaner! I have approximately 2000 square feet of travertine flooring and I so appreciate the way that the Narwal vacuums and especially washes the floor. It does not miss a spot! If you are considering buying a Narwal to make your life easier and cleaner don't hesitate. Do it now! You won't be disappointed!
I would recommend this to a friend!
Written by a customer while visiting narwal.com
Customer Rating
5
Wonderful!
on November 6, 2025
Posted by: Jess875309
from NC
Frequency of use:Daily
Gender:Female
I was gifted a Nawal about a month ago and I love it! I have a long hair dog that is always shedding and have not had any problems with the vacuuming or moping. It does a great job and is keep down the dust, fur and pet dander.
I would recommend this to a friend!
Written by a customer while visiting narwal.com
Customer Rating
5
Wowzers!
on October 30, 2025
Posted by: Bot1
from North Carolina
Frequency of use:Daily
Gender:Female
Game changer. Minimal human involvement except for filling, unfilling, and dust bin emptying.
I would recommend this to a friend!
Written by a customer while visiting narwal.com