Customer reviews from narwal.com
Narwal - Freo Pro Bonus Pack Robot Vacuum, Extra Floor Cleaning Tablet, ZeroTangling Brush, Auto Mop Washing - White
Average customer rating
4.7
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
22
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
1
95%of customers recommend this product.
(
18 out of
19)
Customer Reviews for Narwal - Freo Pro Bonus Pack Robot Vacuum, Extra Floor Cleaning Tablet, ZeroTangling Brush, Auto Mop Washing - White
Customer Rating
5
A Machine that Can Do a Good Job
on May 15, 2026
Posted by: Busy
Pleasantly surprised It does a better than so so job of vacuuming and mopping. I love how quiet it is. I practically consider it a friend. I have a dog that drops more hair than I think he should so I really appreciate this machine. Also there are days when wet paws or drools get away from me and the mopping takes care of the mess. The most difficult part was the instruction manual which is not very good. Mapping is most important and should be covered thoroughly. Emptying and refilling the water tanks is easy as is the dust bin. After several uses, so far so good. I don't like the voices though. Wish I could choose a voice like on my iPhone.
Written by a customer while visiting narwal.com
Customer Rating
5
The Best Vacumn
on May 12, 2026
Posted by: Vacumn
from Northern CA
Frequency of use:Daily
Gender:Female
I love this vacumn. I have used several other brands in the past and this one beats them all hands down. The vacumn and mopping functions are top notch. I rarely vacumn or mop on a regular basis as this keeps everything very clean.
I would recommend this to a friend!
Written by a customer while visiting narwal.com
Customer Rating
1
Absolutely terrible.
on April 20, 2026
Posted by: KDS
from Kansas City, Mo
Gender:Female
Absolute garbage! This vacuum does nothing but spit out errors and drive around aimlessly trying to find its location. I am so disappointed and should have just asked for a “non-smart” vacuum. This one is nothing but headaches.
No, I would not recommend this to a friend.
Written by a customer while visiting narwal.com
Customer Rating
5
Great product
on March 7, 2026
Posted by: AX
from Rochester, NY
Gender:Male
Product works great and didn't have any problem so far
I would recommend this to a friend!
Written by a customer while visiting narwal.com
Posted by: Don
from CA
Gender:Male
Verified Purchase:Yes
This robot is super and convenient! It can vacuum and mop without changing attachments. It is quiet, smart, and easy to use. I really like it.
I would recommend this to a friend!
Written by a customer while visiting narwal.com
Customer Rating
5
More than we hoped for
on February 8, 2026
Posted by: TonyC
This is an excellent vacuum & mop. It is everything we hoped for and more. The parking garage or whatever you want to call it is perfect for our home. The vac goes into the unit which saves space. It works perfect in every way when sweeping and mopping our floors. We have it vacuum 6 days, and on Fridays it vacuums and mops. Our floors are always clean. I would not change anything with the unit.
Written by a customer while visiting narwal.com
Customer Rating
5
Time saver for parents
on February 8, 2026
Posted by: MarMar
from Philadelphia
Gender:Female
We bought this on Black Friday and I’m happy to report it’s worth the hype. We have two dogs and two toddlers and this saves up a lot of time and energy for a tired mom and dad. The machine cleans well and self clean is a great feature. It’s low maintenance and high impact.
I would recommend this to a friend!
Written by a customer while visiting narwal.com
Customer Rating
5
Awesome
on February 8, 2026
Posted by: Wow!!
from Aliso viejo Ca
Gender:Female
This vacuum is next level! So much better than our previous robot vacuum.
Written by a customer while visiting narwal.com