Customer reviews from breville.com
Breville - the Luxe Brewer Glass Coffee Maker - Brushed Stainless Steel
Average customer rating
4.7
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
41
4 Stars
6
3 Stars
1
2 Stars
1
1 Star
1
75%of customers recommend this product.
(
6 out of
8)
Customer Reviews for Breville - the Luxe Brewer Glass Coffee Maker - Brushed Stainless Steel
Customer Rating
5
Whoa!
on September 20, 2025
Posted by: Vincent
My review is not entirely about this incredible and beautifully designed bit of tech. It is about the other part of basically all technology that does not either get utilized enough or spoken about often. For me, it probably represents the company more than the actual product, and this is the support of the product. Long story short: I got this unit and it was not functioning properly. I opened a support case with Breville about it. It took a bit of communication back and forth for a few days until we eventually ended up doing a video chat so that the support person could see what I was experiencing. Once confirmed, they authorized a new unit on the spot, sent a return authorization for the faulty unit, and shipped the new one out in less than 24 hours.
I had to give them a shout out because I used to work in support for many years for a living and I loved when a customer, satisfied with my service, would shout me out.
Great product AND support! Get one today!
I had to give them a shout out because I used to work in support for many years for a living and I loved when a customer, satisfied with my service, would shout me out.
Great product AND support! Get one today!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Dwanda
Verified Purchase:Yes
I love the new features, I have an old version as well! The features are easy to use: timer and brew modes I didn't realize it came with a replaceable filter every 3 months. Its such an attractive pot if maintained on the counter as well!
I would recommend this to a friend!
Written by a customer while visiting breville.com