Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.1
(304 Reviews)
Rating breakdown 304 reviews
5 Stars
165
4 Stars
62
3 Stars
31
2 Stars
21
1 Star
25
76%of customers recommend this product.
(
176 out of
231)
Customer Reviews for Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: coffee lover in Texas
from Texas
Gender:Female
Verified Purchase:Yes
The first coffeemaker was defective and ground twice before heating the water; Cuisinart replaced it and we are pleased with the quality of the coffee this coffeemaker produces! Thank you Cuisinart
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: HesGoneCountry60
from Wheatfield, IN
Gender:Male
Verified Purchase:Yes
This coffee maker produced the best cup of coffee I have ever tasted. I set out to purchase a coffee maker that had a burr grinder imbedded in it as I wanted fresh ground coffee with beans that were ground evenly (Unlike a blade grinder). The coffee bean hopper has a generous amount of space for a 1/2 lb. of beans and the clear seal on top fits tight over the bean storage. The coffee maker is very easy to operate. Pour the water into the reservoir, select the coffee strength / number of cups, and push a button to start the process. It is nice too, that you can remove the carafe while the coffee is brewing, pour yourself a cup of coffee and return it to the coffee maker where it will continue brewing. The carafe worked well. No drips. I had a coffee maker prior to his one that you had to have a paper towel handy every time you poured a cup of coffee as the carafe always dripped. To ensure a great cup of coffee, Cuisinart provides a water filter as well. From every coffee brewing angle, this coffee maker with the burr grinder is the best.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: TEH3
from Atlanta
Gender:Male
Verified Purchase:Yes
Always liked the Cuisinart, and I thought the new design would be an improvement. I was wrong. It constantly clogged and was impossible to clear. It was very frustrating. I had to return it and buy a different brand.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Getlit
from Hendersonville, TN
Gender:Male
Verified Purchase:Yes
I have owned Cuisinart grind and brew coffee pots for years. After wearing the last one out, I moved up a model to the Burr grinder. It took me a couple of days to get used to the new operations, but after that, it was gold! Easier to clean and the large holding area that allows you to fill it up with beans then just use them by how much coffee you want that day is a great addition. I highly recommend this pot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: jsklar
from Chicago suburbs
Gender:Male
Verified Purchase:Yes
Makes great coffee and is very easy to use. Takes a couple of steps out of really good coffee. I love it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: LOVES FRESH GROUND COFFEE
from MICHIGAN
Gender:Female
Verified Purchase:Yes
Would have given 5 stars but the glass carafe drips below the pour spout. Reported it to customer service and they replaced it. BUT that one dripped too. Finally, I received another new carafe, and it seems to be ok. HOPEFULLY!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: k.c.b.
from Springfield, MO
Gender:Male
Verified Purchase:Yes
I have been a long time owner of Cuisinart Grind & Brew coffee makers. I absolutely loved my DGB-900BC. Sure it had some occasional grinder blocked up issues, but if you kept it reasonable clean, it made consistently great coffee. My first DGB-800 was a disaster from the start, but turned out to be defective out of the box. I struggled with coffee all over the counter top, frequent cleaning cycled that never really finished, clock that gained several minuted every day, and finally repeated grind cycles that never brewed any coffee. I could only brew in the pre-ground mode. Customer Service was very helpful and promptly replacing the unit with one that is working much better, but still keeps terrible time. The carafe does periodically dribble on the counter on the first cup poured in the morning, but other than that is makes OK coffee. If I set the grind setting to 12 with a full pot of water, it seems to grind way too much coffee and has water and grounds all over. By reducing grind to 6 or 8 I get a pretty consistent, messless, operation with few grinds in the bottom of the pot. While I was initially impressed with the several improvements with this newer model, I do have concerns about grinder cleaning in the long term as there is no apparent way to access the grinder mechanism. The descaling clean cycle seems to work well, but I think its asking to be cleaned too often, considering I have a water softener removing minerals from the water.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Bumpy
from Maryland
Verified Purchase:Yes
A little loud especially if you have house guests with rooms in close proximity of the kitchen. But I absolutely love this coffee maker. There is nothing like fresh ground coffee!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com