Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.1
(303 Reviews)
Rating breakdown 303 reviews
5 Stars
164
4 Stars
62
3 Stars
31
2 Stars
21
1 Star
25
76%of customers recommend this product.
(
175 out of
230)
Customer Reviews for Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: Neajla
Verified Purchase:Yes
The first one we owned worked well but this one isn’t callebrated correctly. To make 10 cups of coffee we have to set it at 4 strong! Doesn’t make sense! If we have to make more coffee or less we have to guess.
Response from cuisinart.comBy Cuisinart, Customer Service, June 7, 2022
We apologize for the inconvenience. Please email MarketingCommunications@cuisinart.com so we can better assist you.
Written by a customer while visiting cuisinart.com
Posted by: M. P.
Verified Purchase:Yes
It often grinds twice. Start the grind, stops and then starts grinding again.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Randy K.
from Surrey, BC
Verified Purchase:Yes
Love that it grinds beans fresh. We had our last one 10 years and so we decided to continue with cuisinart. The grind is quiet and fast.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
I don't like that the unit turns off shortly after removing the grounds basket.
Written by a customer while visiting cuisinart.com
Posted by: P. Kirby
from Austin, TX
Gender:Male
Verified Purchase:Yes
This machine makes delicious coffee whether you have it grind your beans or use already ground beans. However, the filter basket seems small for a machine that can supposedly make 12 cups. We make up to 10 and, if it grinds the beans on extra bold setting, that pretty much fills the filter basket. I don't really see how it could make 12 without overflowing. Additional, experimentation has revealed that the foil filter it comes with works much better if you have the machine grind your beans. Paper filters work fine for already ground coffee and for up to 8 cups of machine-ground coffee. A slightly larger filter basket would be a good improvement.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: beckho
from Indiana
Gender:Female
Verified Purchase:Yes
This is the best coffee pot. I have owned many over the years and bought for all my adult children. Thank you
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Karen and Mike
from Maryland
Verified Purchase:Yes
The grinder stopped working after about 11 months. I think steam got into the grinder area and caused it to get gunked up. I removed all of the gunked-up debris using a paper towel and the brush provided. I tried to test it at least 6 times, with a small amount of whole beans. It would attempt to grind the beans, grind a very small amount and then stop.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Guy L.
from North Carolina
Gender:Male
Verified Purchase:Yes
It grinds way too much beans. If it's set for more than 6 cups you get grounds in the pot. We never had this issue with our previous Cuisinart grind and brew.
Written by a customer while visiting cuisinart.com