Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.1
(362 Reviews)
Rating breakdown 362 reviews
5 Stars
200
4 Stars
73
3 Stars
37
2 Stars
22
1 Star
30
77%of customers recommend this product.
(
207 out of
269)
Customer Reviews for Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: Lori the coffee snob
Gender:Female
Verified Purchase:Yes
I love this coffee brewer. I had another model of a grind & brew for 12 years and loved it as well but this newer model DGB-800 has some upgrades that I really love. Coffee tastes so much better with freshly ground beans. I would highly recommend this product to any coffee lover!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: 2BeachBums
Verified Purchase:Yes
Have had our Burr Grind and Brew about 2 weeks. Took 3 pots to get the strength level adjusted to our liking--BOLD is extremely bold! And don't have it "grind" until after the alarm goes off--it's loud. Now, we love it. Would recommend the convenience of Burr Grind & Brew
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Grandma 13
Verified Purchase:Yes
This is my third Burr Grind & Brew 12 Cup Coffee Maker by Cuisinart. I have enjoyed all of them. The machine is excellently made and the coffee is excellent and it is kept hot ! I have to comment on this redesigned Model, it has excellent features. Not only is the programing more high tec, a bit of a learning curve. More importantly, the new design is much easier to clean the Grinder. This maintenance has to be done often to insure that the Burr grinder is working properly . Also, the basket for the ground coffee has a new design and it too is excellent. I am very happy with my purchase ! I do know that Cuisinart stands behind their products and their Warranty is excellent.
Written by a customer while visiting cuisinart.com
Posted by: Neajla
Verified Purchase:Yes
The first one we owned worked well but this one isn’t callebrated correctly. To make 10 cups of coffee we have to set it at 4 strong! Doesn’t make sense! If we have to make more coffee or less we have to guess.
Response from cuisinart.comBy Cuisinart, Customer Service, June 7, 2022
We apologize for the inconvenience. Please email MarketingCommunications@cuisinart.com so we can better assist you.
Written by a customer while visiting cuisinart.com
Posted by: M. P.
Verified Purchase:Yes
It often grinds twice. Start the grind, stops and then starts grinding again.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Randy K.
from Surrey, BC
Verified Purchase:Yes
Love that it grinds beans fresh. We had our last one 10 years and so we decided to continue with cuisinart. The grind is quiet and fast.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
I don't like that the unit turns off shortly after removing the grounds basket.
Written by a customer while visiting cuisinart.com
Posted by: P. Kirby
from Austin, TX
Gender:Male
Verified Purchase:Yes
This machine makes delicious coffee whether you have it grind your beans or use already ground beans. However, the filter basket seems small for a machine that can supposedly make 12 cups. We make up to 10 and, if it grinds the beans on extra bold setting, that pretty much fills the filter basket. I don't really see how it could make 12 without overflowing. Additional, experimentation has revealed that the foil filter it comes with works much better if you have the machine grind your beans. Paper filters work fine for already ground coffee and for up to 8 cups of machine-ground coffee. A slightly larger filter basket would be a good improvement.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com