Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.1
(362 Reviews)
Rating breakdown 362 reviews
5 Stars
200
4 Stars
73
3 Stars
37
2 Stars
22
1 Star
30
77%of customers recommend this product.
(
207 out of
269)
Customer Reviews for Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless Steel
Customer Rating
5
Minimal effort for wonderful daily results
on September 10, 2025
Posted by: Dr Bill
Verified Purchase:Yes
This combined burr grinder and brewer is a wonderful one-step device for me as a user and consumer. While it does not allow me to select the grind size, the manual points out that grind size should be set for the type of brewing.
And it is also does not allow me to fine-tune the amount of beans to be pulled down for each batch. But I simple spoon the amount of beans to be brewed each night and set it for “strong” and slightly more cups (6) than I actually have (4 1/2).
In my case I like to use a 1/3 normal beans and 2/3 decaffeinated. I put into the hopper two overflowing scoops of decaf and one such of regular coffee.
The hopper empties fully (with seemingly the same amount of grounds as if I fill the hopper, given my settings). It produces a robust coffee with similar quality that I get when I use highest-end coffee shops in airports around the world. It has become a great experience every morning for me.
Written by a customer while visiting cuisinart.com
Posted by: C. Church
Gender:Male
Verified Purchase:Yes
We had a Cuisinart but it was not a burr grinder. This is a great improvement!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Ken R.
Gender:Male
Verified Purchase:Yes
This is a great coffeemaker. The only issue I have is that it tends to leave coffee grounds in the coffee. Rather annoying.
Written by a customer while visiting cuisinart.com
Posted by: Jdelraz
Gender:Female
Verified Purchase:Yes
We love this coffee pot/grinder it's our 2nd one. Sadly they have stopped making this version.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Mr Burch
Gender:Male
Verified Purchase:Yes
This was a replacement for a much older grind and brew that would no longer grind. New doesn’t always mean better. This machine is so much of a down grade from the leaky carafe to the grinder not making small grind ( large grind and bitter) also not grinding enough coffee bean to match the strength setting. As an example I have to pre grind a4 cup stop the machine from brewing and then grind a 12 cup on the strong strength setting. sucks that I can’t get a cup of coffee the strength I want from this over priced thing
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 16, 2025
Hi, thank you for sharing your feedback. We truly appreciate your comments and want you to know that they are taken seriously, as Cuisinart is committed to continuously improving the quality and experience of our products. Your insights help us deliver the best possible performance and enjoyment for our customers.
Written by a customer while visiting cuisinart.com
Posted by: Elgene
Verified Purchase:Yes
Makes very good coffee, but has some quirks. Tends to grind too many beans for the number of cups selected. I set it for 4 cups, and add water to the 8 cup mark. Also works best with the gold tone filter. You can’t change the grind size in this machine
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Dave Filan
Gender:Male
Verified Purchase:Yes
I love the coffeemaker. It makes excellent coffee, with a variety of control settings. I am having difficulty with spillage every time I fill the coffeemaker with water, or fill coffee cups.
Written by a customer while visiting cuisinart.com
Posted by: M Castle
Gender:Female
Verified Purchase:Yes
Awesome coffee machine with built in grinder. I gave it 4 stars instead of 5 due to a bad design on the carafe. It's a dribble pot as the plastic is not sealed to the glass part of the carafe. You have to pour your cup over the sink otherwise you have a mess to clean. Cusinart did send us a new carafe after we reported the problem, but the new one does the same thing. Dribble, heavily.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com