Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless
Average customer rating
4.1
(336 Reviews)
Rating breakdown 336 reviews
5 Stars
189
4 Stars
66
3 Stars
32
2 Stars
22
1 Star
27
78%of customers recommend this product.
(
195 out of
251)
Customer Reviews for Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless
Posted by: Ashok Mittal
Gender:Male
Verified Purchase:Yes
I have had the blade grinder Cuisinart coffee maker for many years but when it died, I didn’t want to replace it since it required a lot of cleaning after every use. This machine not only grinds the coffee better (burr grinder), it also requires less work to operate. All said, it’s a better machine and is worth the extra cost.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Ron Vanderbos
Verified Purchase:Yes
I had the previous version of this coffee maker. It was the longest lasting coffee maker that I have owned. So when it developed a leak, I purchased this model. So far, this coffee maker performs just as well as the previous version. It is also easier to set up and the grinder is less noisy.
Written by a customer while visiting cuisinart.com
Posted by: BlakeT
Gender:Male
Verified Purchase:Yes
Cuisinart is a brand I trust. I've had several of their coffee machines over the years and I've never been disappointed. This machine is no exception. The grinder works great and the coffee comes out perfectly! I know you will love it, too!
Written by a customer while visiting cuisinart.com
Posted by: Sherri Waineo
Gender:Female
Verified Purchase:Yes
The Cuisinart Grind and Burr Coffeemaker makes the best-tasting coffee! It grinds the fresh coffee beans just before brewing that delicious hot beverage. With the simple press of a button, it has the option to make from 2-12 cups of coffee with either coffee beans or ready-ground coffee. The glass carafe is easy to pour from and keeps the coffee piping hot for up to 4 hours!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: JJG123
Gender:Male
Verified Purchase:Yes
Does not keep coffee warm for more than 30 minutes had i known that I would never have purchased it
Response from cuisinart.comBy Cuisinart, September 8, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900366879. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
5
Minimal effort for wonderful daily results
on September 10, 2025
Posted by: Dr Bill
Verified Purchase:Yes
This combined burr grinder and brewer is a wonderful one-step device for me as a user and consumer. While it does not allow me to select the grind size, the manual points out that grind size should be set for the type of brewing.
And it is also does not allow me to fine-tune the amount of beans to be pulled down for each batch. But I simple spoon the amount of beans to be brewed each night and set it for “strong” and slightly more cups (6) than I actually have (4 1/2).
In my case I like to use a 1/3 normal beans and 2/3 decaffeinated. I put into the hopper two overflowing scoops of decaf and one such of regular coffee.
The hopper empties fully (with seemingly the same amount of grounds as if I fill the hopper, given my settings). It produces a robust coffee with similar quality that I get when I use highest-end coffee shops in airports around the world. It has become a great experience every morning for me.
Written by a customer while visiting cuisinart.com
Posted by: C. Church
Gender:Male
Verified Purchase:Yes
We had a Cuisinart but it was not a burr grinder. This is a great improvement!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: McGruff2K
Gender:Male
Verified Purchase:Yes
Once past a bit of confusion on my part, use of the Grind and view is easy, and I’m not a barista.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com