Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless
Average customer rating
4.1
(336 Reviews)
Rating breakdown 336 reviews
5 Stars
189
4 Stars
66
3 Stars
32
2 Stars
22
1 Star
27
78%of customers recommend this product.
(
195 out of
251)
Customer Reviews for Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless
Posted by: Carrie1890
from Illinois
Gender:Female
Verified Purchase:Yes
I bought this to replace our original which lasted about 12 years. The new one arrived with a slight crack in the plastic housing on the right front side (pretty weak housing design caused I think by a decorative "crease" on the sides of the machine?) which hasn't so far affected the performance. The coffee pot is larger than the old one and is a little unwieldy to handle, plus it has a tendency to leak a little at the edges of the spout. Also, you have to make sure the pot is pushed all the way in, because it may feel like it's in place, but it isn't. On the plus side, the new one has integrated the filter basket and filter basket cover, so there's one less piece to mess with. Also a plus - the redesigned coffee hopper is much better at ensuring the coffee flows towards the grinder. It still makes a very good cup of coffee, so we'll keep it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Bonnie from Charlotte
from Charlotte, NC
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this unit to replace an earlier Cuisinart model I have had and loved for the past 7 years. After looking at competing brands and the new Cuisinart models, I chose this option…and I am so glad I did. Everything is well designed and works flawlessly. The grinder is much quieter than the previous model I owned so that was a nice improvement. And the ease of cleaning is a real plus. I bought the model with the glass pitcher and am glad I did. I previously had the metal thermos pitcher and it never kept the coffee hot enough, was awkward and sloppy to pour, and difficult to keep clean. The glass carafe fixes all of those short comings. Love the unit. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
6 Year review
on June 3, 2025
Posted by: Tee Elle
Gender:Male
I use my grind and brew every day because it makes great tasting coffee. I don't use oily beans. It's noisy when it grinds the beans. My favorite feature is that It automatically cleans it's internal coffee chute (others don't) which keeps it running great. No issues after 6 years of daily use. I love it.
Written by a customer while visiting cuisinart.com
Posted by: Wm50
Verified Purchase:Yes
This unit is to replace an old one. Love the 12 cup with timer and burr grinder. Nothing like waking up to freshly ground, freshly brewed coffee. Just the best.
Written by a customer while visiting cuisinart.com
Posted by: Twinsprings
from Catersvillle, GA.
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The DGB800 makes a great cup of coffee. I use organic dark roast beans.
my only compliant is that the filter over flows and the Brew Pause Feature does not function. Even just after the 5 beep brew cycle is sounded, I still have the problems.
Trying to eliminate this, I have used both paper filter and the permanent filter but to no success. My preference is that the strength control button is on "minimum," but the same problem occurs for other strength setting.
My previous unit, which the grinder failed out of warranty, a Gevi with cone filters, had no problems with the overflow.
my only compliant is that the filter over flows and the Brew Pause Feature does not function. Even just after the 5 beep brew cycle is sounded, I still have the problems.
Trying to eliminate this, I have used both paper filter and the permanent filter but to no success. My preference is that the strength control button is on "minimum," but the same problem occurs for other strength setting.
My previous unit, which the grinder failed out of warranty, a Gevi with cone filters, had no problems with the overflow.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Hot?
on June 21, 2025
Posted by: Billme
Gender:Male
My only issue with this grind and brew machine is that the coffee is not hot enough.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Cindy Beanit
from SC
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] LOVE this Burr Grind and Brew Coffee Maker! I purchased this as a gift for my husband's birthday. You get advice about water to use and storing coffee beans. The sleek design of the unit and ease of use, along with options to use preground or grind your own beans, and to personalize your setting for strength, my husband said it is clearly, hands down, the best cup of coffee he has ever brewed, and that it's better than coffee out anywhere. I would highly recommend this product for anyone wanting a quality cup of coffee from home!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from Novi, MI
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Cuisinart Burr Grind & Brew is an exceptional coffeemaker that makes great coffee every single time, whether whole bean or ground method is used. The machine is fully programmable from the preprogrammed amount of beans to be ground (per amount of cups of water), coarseness of grind, strength of brew, timing—both to start the brewing as well as keeping the remaining coffee in the pot hot, even the cleaning of the coffeemaker! Nothing has been overlooked! The step-by-step instructions are easy to follow, too. The reusable coffee filter is wonderful, and the carbon filters (replaceable) assure a perfect cup of coffee every time. I’ve owned other Cuisinart coffeemakers before but not with the Burr grinder. This feature exceeded my expectations. Nothing negative to tell. Overall, this Cuisinart coffeemaker is fantastic. I highly recommend it and would definitely buy it again or as a gift.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com