Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless
Average customer rating
4.1
(333 Reviews)
Rating breakdown 333 reviews
5 Stars
187
4 Stars
66
3 Stars
32
2 Stars
22
1 Star
26
78%of customers recommend this product.
(
193 out of
248)
Customer Reviews for Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless
Posted by: Anonymous
from Pleasanton, CA
Gender:Male
Verified Purchase:Yes
I’m incredibly happy with this coffee maker! My Bonsen Kitchen burr grinder coffee maker had been leaking for a while & after years of use, I researched this Cuisinart model & decided to give it a shot. I’m particularly impressed with the build quality & faultless functionality. A lot of thought has gone into the design, from the ease of use with the filter basket compartment to the grind-off feature. You can stop the grind with a press of a button if you feel it’s enough for your batch & the brew cycle just picks up form there. There’s a couple fool proof alert features if you forget to replace the filter or fill the reservoir before brewing. The seal seems tight in the bean container & the carafe hasn’t spilled during a pour once. Minimal drips on the heating plate when pouring that first cup before the brew cycle finishes & you don’t have to worry about the heating plate turning off before you’ve finished with the pot. Just enough settings to configure & intuitive to figure out how. Overall very pleased & hope to use this for years to come!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Idaho Java Lover
from Idaho
Gender:Male
Verified Purchase:Yes
I love the ease and taste of the coffee. My criticism is that the carafe leaks from the black collar onto the counter. Also I noticed the clock had changed auto brew by an hour...turns out the clock gains two minutes over each 24 hour period. I'm hoping this is just a fluke and not a pervasive issue. I will contact customer service tomorrow so let's see how Cuisinart stands behind their products, I've always held them in a positive light. 🤞
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Scott Mat
from Ropesville TX
Gender:Male
Verified Purchase:Yes
I think it’s great but it uses a lot of grinds no matter cup size.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: T. Schmidt
from Pennsylvania
Gender:Male
Verified Purchase:Yes
I got mine about a year ago and ran into trouble with it but thanks to the warranty it was replaced by cuisinart. I must say the new model is much improved and still makes a great cup of coffee. Going back to an old drip non bur coffee maker made us realize how much we love this one! Great value, price and warranty you can't go wrong.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Every
Verified Purchase:Yes
After using for about 5 days starting making weak coffee. The strength setting was the same, same beans , same amount of water. Now just making 10 cups of water with 12 cups setting on machine. We had the discontinued dgb900 with insulated carafe for years that made perfect coffee. Hate they changed it …
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 28, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart item. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from Florida
Gender:Female
Verified Purchase:Yes
This is the only coffeemaker I will buy. It not only makes amazing coffee but is easy to use and lasts for years. have had so many so many people buy only after talking to me and they love it also.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: marv214
from Portland OR
Gender:Male
Verified Purchase:Yes
I replaced a different brand and went with a more economical option … mistake. The brewing basket has a tendency to overfill and then overflow, creating a mess. Even though the carafe is big enough for twelve cups you can really only brew six cups at a time. A mistake that I am stuck with.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Hazy
from Las Vegas, Nevada
Gender:Female
Verified Purchase:Yes
I bought this Cuisinart on March 14, 2025 just 2 weeks ago to replace my other Cuisinart that had an electrical malfunction. I can't say that I'm happy with it..no matter what I do the coffee is weak. I prefer my older model that I could control the amount of beans and grind.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com