Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.1
(304 Reviews)
Rating breakdown 304 reviews
5 Stars
165
4 Stars
62
3 Stars
31
2 Stars
21
1 Star
25
76%of customers recommend this product.
(
176 out of
231)
Customer Reviews for Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: W . Ann
from Plymouth, MA
Gender:Female
Verified Purchase:Yes
Perfect coffee due to machine grinder which freshly grinds beans for each pot brewed. The ratio of water to beans is perfect and the strength of the grind has a mild to bold indicator to choose from. Perfect machine!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: J Griffin
from ND
Gender:Male
Verified Purchase:Yes
coffee pot is great. carafe is terrible, drips when pouring.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Scul
from NY, NY
Verified Purchase:Yes
I have been a Cuisinart grind and brew user for many many years. I decided to treat myself to the grind and brew burr grinder because I heard that’s better than the blade grinder, but I don’t agree with that. The hot plate doesn’t really keep the coffee that hot for long periods of time and I like having more control over the amount of beans that I use. I find 8 cups of water and, eight things of beans makes it very weak cup of coffee so I use 7 cups of water and eight things of beans and it’s it’s better but not great
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Coffee 3
Verified Purchase:Yes
Coffee maker works great 90% of the time! Only slight issue is when using paper filters they overflow and let some grinds into the coffee (even on 8 cups at medium strength).
Written by a customer while visiting cuisinart.com
Posted by: Jimmmyd
from Zeeland Mi
Gender:Male
Verified Purchase:Yes
On the positive side the grind feature makes a consistantly good cup of coffee. The issues I have are that their is always coffee grounds in the pot after brewed. Also the default setting that I use to maintain coffee temp on the burner is a period of 2 hours. On occasion, the warmer turns off well before that time. Sometimes off within 30 minites. Also., I have had the coffee overflow during the brewing. Pot is positioned on the burner correctly. Note that I also have a earlier version of this cuisant Coffeemaker that works very well. Not very happy with the purchase.
Response from cuisinart.comBy Cuisinart, August 6, 2024
Hello-
We are so sorry to hear the pod side of your coffee maker is not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference transaction number 505391158. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear the pod side of your coffee maker is not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference transaction number 505391158. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: mnvi
from Victoria, Minnesota
Gender:Female
Verified Purchase:Yes
We recently bought this grind+brew as a replacement for a similar Cuisinart device we had used daily for about 10+ years. It's easy to operate and has worked well for us; much less countertop mess than in the distant past when we had to rely on a separate grinder. My daughter favors the pour-over process, but we aren't such coffee connoisseurs that I could really say how the quality compares.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: ConsumerDan
from Atlanta, GA
Gender:Male
Verified Purchase:Yes
This coffeemaker replaced a previous generation grind & brew and we have been pleasantly surprised. It is easier to use and clean and provides a very good cup of coffee since the beans are ground right at the time of the brew.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Mac1
Verified Purchase:Yes
Great coffeemaker. Makes a consistent grind every time. Just add beans and start.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com