Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.1
(303 Reviews)
Rating breakdown 303 reviews
5 Stars
164
4 Stars
62
3 Stars
31
2 Stars
21
1 Star
25
76%of customers recommend this product.
(
175 out of
230)
Customer Reviews for Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: DC in CA
Verified Purchase:Yes
This is my 3rd or 4th grind and brew. The design has completely changed in the new one.
You don’t have to clean the parts anymore which could go in the dishwasher, so it was no problem.
It never left grounds in the pot.
The new one does leave grounds in the pot and scattered in the machine.
It does not hold as many beans in the hopper, so you have to fill it often.
The carafe retains water in the top rim.
I loved my former ones!!!
I’m sorry the design has been changed.
I’m sorry the design has been changed.
Written by a customer while visiting cuisinart.com
Posted by: Patrick O.
from Chicago, IL
Gender:Male
Verified Purchase:Yes
I've grinding and brewing whole bean for a while now, the pandemic only increased my consumption to the point I wore out my previous maker. This time, I wanted one that would grind and brew per a timer, therefore the freshest brew I can manage. This model hits on all points. Simply the best home coffee I have ever brewed, and consistently so. The filter and filter housing are easy to clean, and that is pretty much all the love this maker needs.
Everything has shortcomings, and these are pretty petty: (1) I wish there was a bean-hopper extension to increase the bean capacity (I did say I brew a loooot), and related, (2) it does seem to grind a bit more than necessary, so I go through my bean a bit faster than expected.
I had to dig a bit for those shortcomings. Excellent maker.
Everything has shortcomings, and these are pretty petty: (1) I wish there was a bean-hopper extension to increase the bean capacity (I did say I brew a loooot), and related, (2) it does seem to grind a bit more than necessary, so I go through my bean a bit faster than expected.
I had to dig a bit for those shortcomings. Excellent maker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Becy
from Nh
Gender:Female
Verified Purchase:Yes
We love the coffee maker but the carafe drips when pouring and we can’t seem to get a replacement
Written by a customer while visiting cuisinart.com
Posted by: Scout’s mom
from Santa Barbara, CA
Verified Purchase:Yes
Works great. Makes my morning coffee just as I like it. Easy to use if you’re the type to read the manual. Super easy to clean and program. My last Grind & Brew had a stainless steel body, this one is black plastic and doesn’t look as nice, but overall, really like this machine! My daughter bought a much higher end Grind and Brew and returned it because it was so complicated to use. She went back to the Cuisinart as well
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4
The carafe spout spoils the unit's performance.
on December 11, 2023
Posted by: Anonymous
from Kennewick, WA
Gender:Male
Verified Purchase:Yes
The grinder and brewer works wonderfully. The machine is wonderfully picky about having water in its tank and a very clean filter and basket. The coffee produced is barista level stuff.
It's also pretty easy to program.
It's also pretty easy to program.
My rating is a 4 not a 5 because of the carafe spout. my wife and I can't pour a cup of coffee, or pour water into the reservoir without dripping water or coffee onto the counter, no matter how fast we pour or how steep the angle we hold the carafe! It's a daily irritation from an otherwise excellent appliance.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: M Gill
Verified Purchase:Yes
This is quickly become my favorite coffee maker ever! It brews quickly and makes consistently good coffee with a minimum of fuss. Highly recommend!
Written by a customer while visiting cuisinart.com
Posted by: Andrea HP
from FL
Gender:Female
Verified Purchase:Yes
this is my 2nd Burr Grind & Brew, unfortunately it is much louder and makes weaker coffee than the last one. Sad to say, it needs to be returned.
Response from cuisinart.comBy Cuisinart, January 9, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Shelley K.
Verified Purchase:Yes
I love the Grind & Brew which has a burr grinder. It makes the best coffee ever! The only thing that disappoints me is that this model doesn’t have the thermal carafe option.
Written by a customer while visiting cuisinart.com