Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.1
(304 Reviews)
Rating breakdown 304 reviews
5 Stars
165
4 Stars
62
3 Stars
31
2 Stars
21
1 Star
25
76%of customers recommend this product.
(
176 out of
231)
Customer Reviews for Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: RickMazer
from Arizona
Gender:Male
Verified Purchase:Yes
Unit was defective right out of the box. Returned to retailer.
Response from cuisinart.comBy Cuisinart, September 21, 2023
We are sorry to hear about your experience with your Cuisinart Burr Grind & Brew 12-Cup Coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
Posted by: JPD1
from New York
Gender:Male
Verified Purchase:Yes
So far love it. Replaced another grind and brew after 10+ years
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Barbara MacArthur
from Pennsylvania
Gender:Female
Verified Purchase:Yes
We have owned Cuisinart coffee makers for many years. This new version is a vast improvement. It is much easier to keep clean, and the grind stay contained. There are fewer moving parts, which also makes cleaning much easier. Of course, this coffee maker also makes an excellent cup of coffee! Highly recommend.
Written by a customer while visiting cuisinart.com
Posted by: Farrbie
from Hawaii
Gender:Female
Verified Purchase:Yes
Great coffee maker with grinder - love everything is in one place.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: RollTide
from GA
Gender:Male
Verified Purchase:Yes
read reviews ratings on how to have better coffee- very pleased now
Written by a customer while visiting cuisinart.com
Posted by: KarenAm
from Arizona
Gender:Female
Verified Purchase:Yes
Quality always, reasonable price and a great coffee machine.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: J & S
from Maryland, USA
Gender:Male
Verified Purchase:Yes
When our previous Cuisinart grind & brew coffeemaker died after 10 years of daily use, we hoped we could find a direct replacement. We were pleased to discover that Cuisinart had a newer model with all the features of our old one, plus more. It works as advertised. There is no need to measure your beans. Just keep the hopper full, empty and rinse the filter basket, replace the filter, add water, set your desired strength and number of cups you want it to grind, then press the button and wait for your pot of freshly ground coffee. It grinds & brews right every time. This is the most convenient and practical way to get a pot of freshly ground coffee every morning. Being that our last one gave us 10 years of daily fresh ground coffee, I think this machine is worth the price.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
2nd time's the charm... Cuisinart made it right
on January 9, 2024
Posted by: K Mullen
from New Smyrna Beach FL
Gender:Male
Verified Purchase:Yes
I got a lemon... but Cuisinart made it right. After a short period of time mine began taking 30-45 minutes to brew a pot... and then stop working at all. When it did work it strew grounds all over the counter. Cuisinart made it right... shipping me a new unit. The new unit works like a charm. I couldn't be happier. This is what I expected from the start. This is what I expect from a quality company.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com