Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.1
(304 Reviews)
Rating breakdown 304 reviews
5 Stars
165
4 Stars
62
3 Stars
31
2 Stars
21
1 Star
25
76%of customers recommend this product.
(
176 out of
231)
Customer Reviews for Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless Steel
Customer Rating
4
Grind & Brew Coffeemaker
on January 28, 2022
Posted by: tinitonya
from Illinois
Gender:Female
[This review was collected as part of a promotion.] Pretty easy to use. Grinds whole coffee beans and makes 12 cups of fresh coffee or less if you chose. The unit itself looks like restaurant quality style. Comes with it's own pot for brewing and instructions on how to use the build in grinder, coffee brewing & all it's setting. Great addition to any kitchen.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Love Cuisineart, but definitely not this one!
on February 4, 2022
Posted by: Steve F
Gender:Male
Verified Purchase:Yes
Multiple problems. Fickle about being programmed. Hard to pour without the spout spilling. Main issue was the grounds basket would frequently leak over the sides all over the pot, plate, and countertop. Returned it a month after getting it.
Written by a customer while visiting cuisinart.com
Customer Rating
4
Difficult to pour water into the coffee maker.
on February 7, 2022
Posted by: Bill R
from Indianapolis
Gender:Male
Verified Purchase:Yes
We have had a Burr Grind & Brew 12-cup Coffee maker for several years. When the first one died we got another. This is our third. We really liked the 2 previous ones in spite of the difficulties with pouring from the insulated curafe.
The new glass curafe is easier to pour from but it is difficult to get the water into the reservoir. The water has to be poured from the curafe over the open lid to the reservoir. This is difficult. The water cannot be poured from the side because of the overflow hole. the water splashes out of the hole. If there was a guard over the hole it would be possible to pour from the side greatly improving the use of the machine.
I do like the fact that the grinder does not have to be opened for cleaning. In general it works very well. Cuisinart could make an insert to divert the water away from the overflow hole and send it to all customers who have bought this coffee maker.
The new glass curafe is easier to pour from but it is difficult to get the water into the reservoir. The water has to be poured from the curafe over the open lid to the reservoir. This is difficult. The water cannot be poured from the side because of the overflow hole. the water splashes out of the hole. If there was a guard over the hole it would be possible to pour from the side greatly improving the use of the machine.
I do like the fact that the grinder does not have to be opened for cleaning. In general it works very well. Cuisinart could make an insert to divert the water away from the overflow hole and send it to all customers who have bought this coffee maker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4
Decent coffeemaker
on February 9, 2022
Posted by: Donna1
[This review was collected as part of a promotion.] I love the smell of fresh coffee grounds in the morning and was very excited for this machine. It's beautifully designed and has large capacity for the whole family. The grinding function is loud, but is expected. The grounds do make a bit of a mess, and I find that it does slightly jam once in a while. The coffeemaker function works well.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: choyndl
from New Jersey
Gender:Female
Verified Purchase:Yes
While I do love my grind and brew I am finding that it uses a lot more beans than my previous grind and brew. I have tried different settings but it still uses more beans than I think it should
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Stacy86
from Illinois
Gender:Female
Verified Purchase:Yes
Worked for about 4 pots of coffee then wouldnt brew. The only reason its getting 3 stars instead of 1 is that cuisinart is sending us another coffee pot. Hopefully that one works.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Lou the coffee drinker
Verified Purchase:Yes
We got this to replace the DGB-600 which left a significant amount of ground beans in the grinding area. This one is fine although the ground beans don’t seem to be as fine as with earlier Cuisinarts we have had in the past and thus require more beans to be ground.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: SDCoffeeIsLyFe
from San Diego, CA
Gender:Female
Verified Purchase:Yes
Our first grind n brew lasted 10+ years until we had to get a replacement. This one is just as good. We had a minor hiccup with the carafe leaking. But customer service resolved our issue quickly. We’ve had this new one for 2 months now and continue to use it daily.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com