Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.1
(303 Reviews)
Rating breakdown 303 reviews
5 Stars
164
4 Stars
62
3 Stars
31
2 Stars
21
1 Star
25
76%of customers recommend this product.
(
175 out of
230)
Customer Reviews for Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: Fred P
Gender:Male
Verified Purchase:Yes
This machine grinds beans and makes coffee but the grind texture is very coarse and not adjustable, so the coffee is not great.....if you want to get the most flavor from your expensive coffee beans, grind the beans yourself and use a less expensive coffeemaker.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Dude Man
from South Carolina
Gender:Male
Verified Purchase:Yes
Pros: This coffeemaker makes very good coffee. Can use either whole beans, grounds or combo. Can make smaller batches as good as full pot.
Cons: Very finnicky setting controls. Clock runs fast...have to keep resetting to correct time. Program mode woks ork, but trying to start earlier than planned is cumbersome. Sometime grinds beans twice when starting manually...makes coffee too strong, plugs basket.
Cons: Very finnicky setting controls. Clock runs fast...have to keep resetting to correct time. Program mode woks ork, but trying to start earlier than planned is cumbersome. Sometime grinds beans twice when starting manually...makes coffee too strong, plugs basket.
All in all...good coffee taste is worth bit of trouble, but there may be better choices out there.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Jennifer LechugaBerg
from Salem, OR
Gender:Female
Verified Purchase:Yes
I love the idea of this model, but the burr grinder is high maintenance and it is hard to make a strong pot of coffee. Additionally, the grinder is very loud and warming is limited to 4 hours without the ability to reheat. Overall, I am very disappointed on the quality of this product. Furthermore Cuisinart support was. It will to stand behind their product since it wasn’t purchased directly from them. This tells me a lot about their products and causes me pausé in considering Cuisinart products on the future.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Josi
from Indiana
Gender:Female
Verified Purchase:Yes
Great coffee maker. I love the option of being able to use ground beans or whole beans.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: StephS.
from Las Vegas, NV
Gender:Female
Verified Purchase:Yes
Unfortunately, I can't give this machine a good review - not only was the coffee was weak-tasting, and the grinder completely stopped working after just 2 weeks of use. I had to return it to the point of purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Tony48
from Garden Grove, CA
Gender:Male
Verified Purchase:Yes
I’ve have owned 2 DGB 900’s one with glass and one with stainless pot. They lasted 7-8 years each. Since then I bought a DGB 800, (I’ve had 3) the first lasted about 6 months ( it quit brewing), the second lasted about 4 months (it guit brewing also) I’m on the 3rd, now so it’s working, but have had a little over a month. Keeping my fingers crossed, my biggest mistake was going for the less expensive product not knowing it would be such a pan. Thanks Tony
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Makes Great Coffee! Easy to Use! Easy to Clean!
on April 18, 2023
Posted by: David in Houston
from Houston, Tx
Gender:Male
Verified Purchase:Yes
I always thought I was getting good coffee until I purchased this new model. Now, I'm getting great coffee!
I've been using the older model Grind and Brew with the blade grinder for many, many years. They each lasted from 2 to 4 years before replacement. The older model was a pain to clean after each brew.
Cuisinart has made some great improvements. This new model makes much better coffee, is easier to use, and is very easy to clean.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Jere1
from Memphis
Gender:Male
Verified Purchase:Yes
The older models were made much better.
We use 11 cups of water (12 cups will drain out of the back overflow slot) and set the brew to 4 cups. If you set the brew to the same number of cups, it makes espresso!
We use 11 cups of water (12 cups will drain out of the back overflow slot) and set the brew to 4 cups. If you set the brew to the same number of cups, it makes espresso!
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com