Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.1
(304 Reviews)
Rating breakdown 304 reviews
5 Stars
165
4 Stars
62
3 Stars
31
2 Stars
21
1 Star
25
76%of customers recommend this product.
(
176 out of
231)
Customer Reviews for Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: Anonymous
from SoCal
Gender:Female
Verified Purchase:Yes
This coffeemaker makes a great tasting cup of coffee. I program the timer the night before I go to sleep. When I wake up in the morning, the coffee has begun to brew while I’m getting ready for my day. When I’m ready to walk out the door in the morning, my coffee is ready, hot and delicious!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Cole2
from NY
Verified Purchase:Yes
Love it, Grind and Brew perfect every time. One stop coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Callie12345
from Maine
Gender:Female
Verified Purchase:Yes
Even on strongest setting, it grinds weak coffee. The pouring pot is also leaky. Will be reaching out to get a replacement part for that.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Kathy7
Gender:Female
Verified Purchase:Yes
Better than high dollar brewers, no problems with grinder clogging drops right into cup filter! We love it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: charon frey
Verified Purchase:Yes
my first ever coffee bean grind and brew and i love it. It was easy to program and use
Written by a customer while visiting cuisinart.com
Posted by: MRBS
Verified Purchase:Yes
I’m enjoying having the grinder and coffee maker in one. I enjoy a full bodied dark roast brew. In order to achieve the taste I prefer, I must set the number of cups to one step above the water quantity. Otherwise I’m very pleased so far with this coffee maker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Sam .
from Tampa, Florida
Gender:Male
Verified Purchase:Yes
I love this coffeemaker! I had the previous model for almost 20 years till it finally gave out. improved features on this newer model made it an easy choice to purchase, and I am not disappointed at all. there is nothing like having fresh ground coffee in the morning.. or evening. or anytime for that matter. just get some good quality beans, locally roasted if possible and you will never be disappointed in your coffee!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Emmadug
from Saint Louis
Gender:Female
Verified Purchase:Yes
I have tried multiple times now to brew a pot of coffee without spilling water outside the reservoir, but this design is terrible.
The water is poured into the back, so the entire machine has to be pulled towards the edge of the counter to reach it.
The reservoir is shaped like an afterthought wrapped around the back of the machine, with its widest point being no more than an inch wide at the corners. There is no way to pour a pot of water into that small opening without it running down the side or missing it all together.
The Coffee bean hopper cannot be cleaned out, and barely holds more than enough for 12 cups.
The lid to the pot itself is too wide of a spout or isn't snapping shut properly, so it either pours too much or too little.
Terrible design.
The water is poured into the back, so the entire machine has to be pulled towards the edge of the counter to reach it.
The reservoir is shaped like an afterthought wrapped around the back of the machine, with its widest point being no more than an inch wide at the corners. There is no way to pour a pot of water into that small opening without it running down the side or missing it all together.
The Coffee bean hopper cannot be cleaned out, and barely holds more than enough for 12 cups.
The lid to the pot itself is too wide of a spout or isn't snapping shut properly, so it either pours too much or too little.
Terrible design.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 26, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart item. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com