Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless
Average customer rating
4.1
(336 Reviews)
Rating breakdown 336 reviews
5 Stars
189
4 Stars
66
3 Stars
32
2 Stars
22
1 Star
27
78%of customers recommend this product.
(
195 out of
251)
Customer Reviews for Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless
Posted by: Renae Tyo
Verified Purchase:Yes
The water in the coffee basket kept overflowing which resulted in coffee pouring onto the counter and over the coffee maker base.
Response from cuisinart.comBy Cuisinart, October 21, 2024
Hello-
We are so sorry to hear about your coffee maker overflowing. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900104570. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about your coffee maker overflowing. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900104570. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Dan98
from Indiana
Gender:Male
Verified Purchase:Yes
This is my 3rd grind and brew coffeemaker. The other 3 had several problems. Cuisinart knocked it out of the park with this one. Doesn't have a lot of steam escaping, which is nice for the cupboards.Not too much I would change, except the lid to the water reservoir is super smooth, which makes it difficult to get past the break over point.
It needs a slight knurl on it or a slight lip on the top to facilitate lifting it to fill the reservoir.
It needs a slight knurl on it or a slight lip on the top to facilitate lifting it to fill the reservoir.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from SoCal
Gender:Female
Verified Purchase:Yes
This coffeemaker makes a great tasting cup of coffee. I program the timer the night before I go to sleep. When I wake up in the morning, the coffee has begun to brew while I’m getting ready for my day. When I’m ready to walk out the door in the morning, my coffee is ready, hot and delicious!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Cole2
from NY
Verified Purchase:Yes
Love it, Grind and Brew perfect every time. One stop coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Callie12345
from Maine
Gender:Female
Verified Purchase:Yes
Even on strongest setting, it grinds weak coffee. The pouring pot is also leaky. Will be reaching out to get a replacement part for that.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Kathy7
Gender:Female
Verified Purchase:Yes
Better than high dollar brewers, no problems with grinder clogging drops right into cup filter! We love it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: charon frey
Verified Purchase:Yes
my first ever coffee bean grind and brew and i love it. It was easy to program and use
Written by a customer while visiting cuisinart.com
Posted by: MRBS
Verified Purchase:Yes
I’m enjoying having the grinder and coffee maker in one. I enjoy a full bodied dark roast brew. In order to achieve the taste I prefer, I must set the number of cups to one step above the water quantity. Otherwise I’m very pleased so far with this coffee maker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com