Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.1
(304 Reviews)
Rating breakdown 304 reviews
5 Stars
165
4 Stars
62
3 Stars
31
2 Stars
21
1 Star
25
76%of customers recommend this product.
(
176 out of
231)
Customer Reviews for Cuisinart - Burr Grind & Brew 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: Mike in Sparks, NV
Verified Purchase:Yes
I bought this when my old grind and brew unit wouldn't boil the water anymore, and I'm really glad i did. I should also say the I bought what i thought was the replacement Grind and brew at BB&B, only to find out that it was a propeller grinder with removable inward parts that had to be washed after every use, and I could only put enough beans in for one pot. what a pain! Fortunately BB&B took it back when i returned it after finding this unit.
With this unit, i only have to dump the grounds after making a pot, and wash out the filter holder after each use. This pot has an actual burr grinder, which is superior, and a hopper that I can put almost a weeks' worth of beans in. This unit is what I was looking for when I went to BB&B, but they didn't have it. Everything from the old unit has been upgraded, and the only improvement I can suggest is the stainless steel carafe that I had from my original Cuisinart coffee maker.
With this unit, i only have to dump the grounds after making a pot, and wash out the filter holder after each use. This pot has an actual burr grinder, which is superior, and a hopper that I can put almost a weeks' worth of beans in. This unit is what I was looking for when I went to BB&B, but they didn't have it. Everything from the old unit has been upgraded, and the only improvement I can suggest is the stainless steel carafe that I had from my original Cuisinart coffee maker.
Written by a customer while visiting cuisinart.com
Posted by: Rudy M
from Knoxville, TN
Gender:Male
Verified Purchase:Yes
The only complaint I have is that this model doesn't have the option of grinding only 2 scoops of beans. 4 is a lot for
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Castelli
Verified Purchase:Yes
Nice unit, works fine. Not a great replacement for the individual Cuisinart coffeemaker and burr grinder I had for many years. Getting the right brew strength was a guessing game using the Strength and Cup number(even numbers only) choices. Now changing either of those settings and deciding how much water to use is still a guessing game. I would go back to my original set-up if I had the choice.
Written by a customer while visiting cuisinart.com
Posted by: Alberta
from Alberta Canada
Gender:Male
Verified Purchase:Yes
It’s very good to sit down and enjoy a good fresh cup of good coffee now. I only recommend a better quality coffee pot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Certainly not worth the money. It does brew good
on April 7, 2022
Posted by: NMNorm
from New Mexico USA
Gender:Male
Verified Purchase:Yes
The door to get to the coffee grounds consistently jams and requires a few tries to get open. The glass carafe leaks heavily around the plastic ring where it attaches to the glass.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: S. Reams
from Georgia
Gender:Female
Verified Purchase:Yes
The only 2 negatives I have is that I wish it held more beans and the filter will fall off easily when it's open. But honestly it is still MY FAVORITE COFFEE MAKER EVER!!!!
It is VERY easy to clean & operate & makes an amazing, fresh pot of coffee. Also the "Grind Off" feature is wonderful.
It is VERY easy to clean & operate & makes an amazing, fresh pot of coffee. Also the "Grind Off" feature is wonderful.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: CSac
from Sacramento, CA
Gender:Female
Verified Purchase:Yes
Only had this coffeemaker for a couple weeks. This morning it brewed about half a pot, the rest overflowed all over the counter & floor. This is at least our 3rd grind & brew. Last one broke, but was hoping cuisinart updated the coffee maker. Limited options for grind & brew.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Disappointed_Customer
from Philadelphia, PA
Gender:Female
Verified Purchase:Yes
I have the older model of this machine which is much more precise with the changes in strength for brewing. This model just brews the same strength, which is VERY STRONG, no matter what setting we use. This is a replacement for the new one we purchased over a year ago, which would grind all the beans in the storage independent of the strength setting. A lot of money for a coffee pot that doesn't come close to operating as described. The older model is still working great for us, but we bought this for another property. We will end up using another coffee pot. VERY DISAPPOINTING.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, Customer Service, June 21, 2022
We apologize for the inconvenience. Please email MarketingCommunications@cuisinart.com so we can better assist you.
Written by a customer while visiting cuisinart.com