This is my second purchase of this grill/griddle. I replaced the original after several years because the clip on the left side of the grill no longer held the grill in place. I decided to purchase another one in July because I really liked the product. Unfortunately, after 6 weeks the same thing happened again. I called customer service and am waiting for a replacement. They were very accommodating I hope this one is satisfactory.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com