Customer reviews from cuisinart.com
Cuisinart - Electric Griddler Five - Stainless Steel
Average customer rating
4.7
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
87
4 Stars
18
3 Stars
6
2 Stars
0
1 Star
2
93%of customers recommend this product.
(
76 out of
82)
Customer Reviews for Cuisinart - Electric Griddler Five - Stainless Steel
Posted by: Momma Curves
from Loma Linda Ca
Gender:Female
Verified Purchase:Yes
I love it. It's smokless so my house doesn't look like its on fire.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: John - Portage, MI
from Portage, MI
Gender:Male
Verified Purchase:Yes
The Griddler is exceptionally versatile, handy, easy to use and reasonably priced. A couple of fairly significant drawbacks prevent me from rating 5-stars - the fact that the heating elements are incapable of maintaining high/sear heats (ie. when searing skirt steak) and that the heat plates tend to lack durability - the non-stick coating bubbles and scrapes easily.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Spartyville
from Wisconsin
Gender:Male
Verified Purchase:Yes
We are trying this puppy out to the fullest. And so far….so good. The temp on the top grate is not quite as hot as the bottom but not Terrible. We had the older base version that died out after a good run and thought we step up a level. Happy with my purchase so far! Gotta get the waffle plates for sure!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: bohncollector
from Northern, Minnesota
Verified Purchase:Yes
Seems to run hotter than temp set. Except when it is full open for griddle, pancakes took for ever at 350' and sides are so short there's nothing to go up against when flipping so you need another tool to push up against.While doing steak it did not automatically go to 425' after sear was set. Hard to understand how to set lid for floating. I ended up cutting 2 pieces (1/2"x1"x3") of wood to set in rear of bottom plate so when I close it, it sets to float, then I remove immediately with wood tongs. I was getting squished steak in rear of plate and uneven burgers, meat is to soft to set the floating top plate. After you do get top to float it does not go back to flat until you shut it all the way, which it says in book, so when you lift it to get your meat out grease drips in back of unit from top plate. The sides are too shallow, again nothing to hold food in place while using spatula and grease goes out about 8" on each side, makes extra cleaning for surface below unit.
Did a tuna melt and a grilled ham and cheese on flat plates at 325' 5 min. worked great. Hamburgers on grill grate at 375' 6 min. was good. The last steak I did was 400' 6min. too done and dark grill lines, set off smoke alarm. Next time I'll try 375' 5min. I have a George Foreman I have used for several years still works and I have mastered that. I also have a waffle maker by Good Food also works excellent. I decided I wanted removable grates for fast cleaning and multiple uses in one appliance. Now I will keep them just in case.
Did a tuna melt and a grilled ham and cheese on flat plates at 325' 5 min. worked great. Hamburgers on grill grate at 375' 6 min. was good. The last steak I did was 400' 6min. too done and dark grill lines, set off smoke alarm. Next time I'll try 375' 5min. I have a George Foreman I have used for several years still works and I have mastered that. I also have a waffle maker by Good Food also works excellent. I decided I wanted removable grates for fast cleaning and multiple uses in one appliance. Now I will keep them just in case.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Disappointing purchase.
on July 19, 2025
Posted by: Pigg93
Gender:Male
Very disappointed with this purchase. The top grill of the unit never got very hot to match the bottom grill. The inconsistency made it so we could never press anything reliably or really use the top grill for much of anything.
Final straw was having the power button shoot off while cooling down after a quick cook.
Final straw was having the power button shoot off while cooling down after a quick cook.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 22, 2025
Hello- We are so sorry to hear about the trouble you've had with your Grill. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900331419. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
4
Great griddle, faulty power button.
on August 3, 2025
Posted by: gianjOe
Gender:Male
We bought the Griddler about two years ago and have bee very happy with it. Just today, i pressed the button to turn it on and the button ejected from its socket, with broken tabs. I cant find a replacement for it and would hate to throw it away
Written by a customer while visiting cuisinart.com
Posted by: DennyE
Gender:Female
Verified Purchase:Yes
I bought this Griddler on a lark. I love all things Cuisinart. I bought my first Cuisinart food processor in the early eighties. Since then, I have acquired many small appliances from this amazing company. I really didn’t know what I would do with this thing, or even if I would even use it. Oh my goodness! It has become my favorite toy. I have made grilled ham and cheese sandwiches, steak quesadillas, and crab burritos. I have grilled chicken with it. I have used it nearly ever day since I bought it. It works great and cleanup is a breeze. I keep looking for other ways to use it. I’m SO glad I bought this!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: 1Rosey
from Minnesota
Gender:Female
Verified Purchase:Yes
I always thought this would be a waste of kitchen space. WRONG! It can have as much space as it wants.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com