Thank you for sharing your experience with the Automatic Grind & Brew 10-Cup Coffeemaker—we’re glad to hear the coffee quality meets your expectations, though we’re sorry to hear about the grinder issue. We recommend ensuring the grinder is kept clean and free of buildup, as well as using dry, non-oily beans, which can help maintain performance. Since this may be covered under warranty, we encourage you to contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8900646565 for support and next steps. We appreciate your feedback, as it helps guide improvements for our future models—thank you.