Customer reviews from cuisinart.com
Cuisinart - Automatic Grind & Brew 10-Cup Thermal Coffeemaker - Black & Stainless
Average customer rating
4.2
(329 Reviews)
Rating breakdown 329 reviews
5 Stars
188
4 Stars
64
3 Stars
37
2 Stars
21
1 Star
19
83%of customers recommend this product.
(
196 out of
237)
Customer Reviews for Cuisinart - Automatic Grind & Brew 10-Cup Thermal Coffeemaker - Black & Stainless
Customer Rating
3
Rocket ship in kitchen
on March 15, 2026
Posted by: Anonymous
Coffee has been great but the grinder is like a rocket ship taking off in the kitchen. Wakes up the whole house! So much noise Seems excessive. Had to cover my ears while standing next to it while the grinder was going.
Response from cuisinart.comBy Cuisinart, March 17, 2026
Thank you for your feedback and for choosing Cuisinart. We’re glad to hear the coffee meets your expectations, though we’re sorry the grinder noise has been disruptive. For best results, ensure the unit is on a flat, stable surface and that all parts are properly secured, as this can help reduce vibration and sound during operation. If the noise seems excessive, please contact our Consumer Assistance Center at 1-800-726-0190 so we can provide additional support.
Written by a customer while visiting cuisinart.com
Customer Rating
4
Good except for the coffee pot
on March 15, 2026
Posted by: JohnnyNo
Gender:Male
In general, this is a good grinder and coffee maker. My biggest complaint is that the coffee pot is impossible to fully drain the coffee and when you clean it, you cannot get all the water out. Is there a better replacement coffee pot?
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Loud, weak and barely warm coffee
on March 25, 2026
Posted by: Jadd
The grinder is too loud. I put hot water in carafe before brewing and coffee is still barely warm . There isn’t a heating element that carafe sits on . Th program does not offer for beeping to be turned off that signals coffee is done as with other cuisinart coffee makers. Coffee always tastes weak even after adding more beans. Do not buy this coffee maker.
Response from cuisinart.comBy Cuisinart, March 25, 2026
Thank you for sharing your feedback about the grinder mess you're experiencing. This can sometimes happen if the chute or upper burr has residual grounds stuck inside, so running a thorough burr cleaning and ensuring the chute is fully clear before the next cycle often reduces buildup on the basket holder. Our Consumer Assistance Center can walk you through detailed cleaning steps and additional troubleshooting at 1‑800‑726‑0190. Ticket #8900572311. Thank you for your feedback, as it helps with future products.
Written by a customer while visiting cuisinart.com
Posted by: CJ in So Cal
Verified Purchase:Yes
We’ve replaced this model three times. First didn’t work at all, second one grinder stopped working after two years, third one leaked from bottom and was as loud a a jet on takeoff when grinding the coffee. Why keep replacing? We like the grind and brew feature and it fits on our counter easily not being too tall.
Response from cuisinart.comBy Cuisinart, March 31, 2026
We’re very sorry to hear about the repeated issues you’ve experienced and understand how frustrating that must be, especially since you value the grind‑and‑brew feature and compact design. We recommend regularly cleaning the grinder chamber to prevent jams, ensuring the water reservoir and seals are properly seated to avoid leaks, and descaling the unit as buildup can impact both performance and noise; our Consumer Assistance Center can review these concerns in more detail at 1‑800‑726‑0190, please reference your warranty replacement ticket #. Our team would be happy to discuss options and determine the best path forward. Thank you for sharing your feedback—it’s incredibly important to us and helps drive improvements in
Written by a customer while visiting cuisinart.com
Posted by: Mister Decaf
Verified Purchase:Yes
Grinder sounds like a jet engine. Otherwise a good coffeemaker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Michael Veraldi
Gender:Male
Verified Purchase:Yes
We had the older version of this coffee maker since 2018 and it still works. The motor started sounding weird after 7 years and we did not want to risk not being able to make coffee and purchased the updated model. It is just as good, if not better than the original. Great product at a quality price. Still keeping the old one as a backup.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Japan
Gender:Female
Verified Purchase:Yes
My 3rd Cousinart grind and brew over 15 years. The coffee is great and love the improvements to the cover of the carafe that prevents dripping. My only complaint is the unbelievably loud grinder. It sounds like a spaceship taking off and wakes the entire house. If I knew how loud the grinder was , I would not have purchased it
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Katherine R
Gender:Female
Verified Purchase:Yes
I just bought my third Cuisinart Grind & Brew Coffeemaker, so obviously I like them very much. This latest model, however, has one changed feature that I do not like at all. For some reason, they have attached the cover to the grind basket. The user's manual says it can be removed, but I have been unable to accomplish that and would worry about re-attaching it. With the cover attached, it is very awkward to wash; I wonder who thought that was a good idea. Still makes great coffee (IMHO), but I grumble at it every night when I have to wash the grind basket with the top attached.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com