Customer reviews from cuisinart.com
Cuisinart - Automatic Grind & Brew 10-Cup Thermal Coffeemaker - Black & Stainless
Average customer rating
4.2
(329 Reviews)
Rating breakdown 329 reviews
5 Stars
188
4 Stars
64
3 Stars
37
2 Stars
21
1 Star
19
83%of customers recommend this product.
(
196 out of
237)
Customer Reviews for Cuisinart - Automatic Grind & Brew 10-Cup Thermal Coffeemaker - Black & Stainless
Posted by: Crews Coffee Couple
Gender:Female
Verified Purchase:Yes
We thought another cuisinart coffee maker would be awesome. For years our old one made consistent good coffee and it stayed HOT. Our chief complaint about this new pot is the coffee does not stay hot.
The thermal pot keeps it hot about 20-30 minutes. We drink coffee from one pot from 5 am to 9 am. Now we have to pour it into a cup, microwave it for 20-30 seconds to get it to a temperature we enjoy.
The thermal pot keeps it hot about 20-30 minutes. We drink coffee from one pot from 5 am to 9 am. Now we have to pour it into a cup, microwave it for 20-30 seconds to get it to a temperature we enjoy.
Unable to find anything in the instructions to provide a clue about keeping it hot, like freshly dripped hot coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Sheriese
Gender:Female
Verified Purchase:Yes
Really nice coffee maker. I do the 1-4 setting with Cacao and it works great. The thermos keeps it warm all day. There is and probably always will be a bit of a problem with the hot water moisture with the fringing of the whole bean inside. Just gotta do a bit of extra cleaning
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
I love this coffee maker, much better than the one we previously had. It’s much simpler and so easy to wash the innards. The coffee comes out delicious, and the coffee maker stays hot for a much longer time. The grinder is perfect, very, very happy with this coffee maker.
Written by a customer while visiting cuisinart.com
Customer Rating
2
Not a very good coffee pot! Needs some changes.
on February 17, 2026
Posted by: Anonymous
Verified Purchase:Yes
The water system is weird and the grinder is useless. I haven’t used it in almost a week and it’s still soaking wet. I’ll be replacing it with something else.
Response from cuisinart.comBy Cuisinart, February 18, 2026
We’re sorry to hear the unit has not met your expectations, particularly regarding the water system and built-in grinder. If the interior remains wet, we recommend removing and thoroughly drying all detachable parts, leaving the lid open between uses to allow airflow, and ensuring the unit is not overfilled, as excess moisture can linger if condensation cannot properly evaporate. For grinder performance, checking that beans are dry and the grind chamber is fully seated can help improve results. Our Consumer Assistance Center would appreciate the opportunity to troubleshoot with you at 1-800-726-0190 Ticket #8900528273, as we value your experience with our brand.
Written by a customer while visiting cuisinart.com
Posted by: JayPee
Gender:Male
Verified Purchase:Yes
Thus is my first experience with a grind and brew maker. This one makes a decent, smooth cup of coffee, has a set and brew function, 1-4 cup setting (still unclear of its function), and an option to turn the grinder off. Also, unclear why it has a burner with a SS carafe.
Areas for improvement:
The SS carafe. Its the WORST thing about this coffee maker. It has a horrible pour; to empty you have to take the top off, turn it completely upside down and hope it doesn't spill everywhere.
EXCESSIVE CLEANING AFTER EACH BREW. Coffee grinds everywhere inside the unit. Wet grinder, which makes a drippy mess.
No control over grind fineness or brew strength. This blade grinder leaves lots of large bean chunks in the filter, which is wasting a lot of flavor.
Grinder is LOUD. Like, wake the spouse up loud. Make sure you don't have sleeping babies when using.
All in all, its decent. I believe 4 stars is a bit excessive, closer to 3.5, due to the horrible carafe, loud grinder and lack of grind/brew control.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Haidi Tate
Gender:Female
Verified Purchase:Yes
I had a Cuisinart Grind Coffee maker for more than 7 years. It was the best. I replaced with another Cuisinart Grind and Ground Coffee Maker. It is exceptional!! The best coffee comes after you grind the beans!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: FRPMAN
Gender:Male
Verified Purchase:Yes
Grinding works much better than previous machine. Easy to clean.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Jakey469
Gender:Male
Verified Purchase:Yes
The auto grinder coffee maker was not up to par. The grinder didn’t hold up to the grind I prefer. The noise was incredible, especially first thing in the morning. The coffee was that of weak tea. Sorry, I’m only being honest. I was truly disappointed.
Response from cuisinart.comBy Cuisinart, March 13, 2026
Thank you for sharing your honest feedback. We’re sorry to hear the grinder performance, noise level, and coffee strength did not meet your expectations. For stronger flavor, try using a slightly finer grind setting and increasing the amount of coffee used, as this can help improve extraction. If you would like additional assistance or troubleshooting tips, please contact our Consumer Care team at 1-800-726-0190.
Written by a customer while visiting cuisinart.com