Customer reviews from cuisinart.com
Cuisinart - Automatic Grind & Brew 10-Cup Thermal Coffeemaker - Black & Stainless
Average customer rating
4.2
(347 Reviews)
Rating breakdown 347 reviews
5 Stars
199
4 Stars
68
3 Stars
38
2 Stars
23
1 Star
19
83%of customers recommend this product.
(
208 out of
251)
Customer Reviews for Cuisinart - Automatic Grind & Brew 10-Cup Thermal Coffeemaker - Black & Stainless
Posted by: JJFF
Verified Purchase:Yes
There’s no way to fine-tune the grind amount and the default coffee grind was basically an expresso level, not good for drip. Plus the steam or condensation collecting in the area where you leave the beans for grinding, made a sludgy mess that was a pain to clean. And most importantly, the coffee didn’t taste good. I returned it.
Response from cuisinart.comBy Cuisinart, March 5, 2024
Hello- Thank you for taking the time to share your review with us and we are sorry you were less than satisfied with the Cuisinart Coffee Maker. We have taken note of the information you shared about the Cuisinart as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: R lewis
from NC
Gender:Male
Verified Purchase:Yes
It will not make a 10 cup pot of coffee using beans
Response from cuisinart.comBy Cuisinart, March 5, 2024
Hello-
We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: L. SW
from Ohio
Gender:Female
Verified Purchase:Yes
Not thrilled with it, it doesn’t make the coffee hot and I thought the carafe would keep the coffee hot but it does not.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 5, 2024
Hello-
We are so sorry to hear about the trouble you've had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you've had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Rostre
Verified Purchase:Yes
My old Cuisinart Grind and Brew Coffeemaker last 13 years so replacing it with a new one was a priority. I like the brilliance and good coffee that comes pouring out of this new maker but the grinding of the beans is extremely loud! loud!
Written by a customer while visiting cuisinart.com
Posted by: Euromarine
from Newport/RI
Gender:Male
Verified Purchase:Yes
The fresh beans grinding feature doesn't produce fine enough grinds for a "strong-cuppa-joe" !
Using the basket filled with ground coffee gives a better result
Using the basket filled with ground coffee gives a better result
Written by a customer while visiting cuisinart.com
Posted by: ASR1
Gender:Female
Verified Purchase:Yes
I love this coffeemaker. I had the cuisinart 12 cup for many years, before it wore out. The 10 cup is a great improvement. Coffee stays hot much longer and brews more quickly. The parts are similar but these seem easier to clean.
Written by a customer while visiting cuisinart.com
Posted by: Crudo
from Florida
Gender:Female
Verified Purchase:Yes
I love the coffee but this is my 4th cuisines coffee maker and all of them, including this in stop grinding within a few months. The grinder holder freezes up or gets stuck. Very disappointing
I've returned one exchanged one but it's too bad because it makes a great cup of coffee.
I've returned one exchanged one but it's too bad because it makes a great cup of coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Southern Appalachianer
from North Alabama
Gender:Female
Verified Purchase:Yes
Replacement for a similar Cuisenart coffee maker. We think that the new one is even better,
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com