Customer reviews from cuisinart.com
Cuisinart - Automatic Grind & Brew 10-Cup Thermal Coffeemaker - Black/Stainless Steel
Average customer rating
4.1
(260 Reviews)
Rating breakdown 260 reviews
5 Stars
151
4 Stars
45
3 Stars
28
2 Stars
19
1 Star
17
81%of customers recommend this product.
(
147 out of
182)
Customer Reviews for Cuisinart - Automatic Grind & Brew 10-Cup Thermal Coffeemaker - Black/Stainless Steel
Posted by: Conrocks
Verified Purchase:Yes
Very happy with the grinder/coffee maker. It is easy to use and clean. Makes a great coffee.
Written by a customer while visiting cuisinart.com
Posted by: Luv2 cook
from Southeast
Gender:Female
Verified Purchase:Yes
Bought this thinking it would be great
To wake up to brewed coffee. What I did not expect was that it makes enough noise to wake the dead. This sounds like a jet landing in the kitchen and sets the dog to barking. The grind is acceptable but we no longer use that feature. The carafe does not keep coffee warm as well as my other carafe and the size is enormous making it hard to fit under cabinetry. I had expected better from Cuisinart as I have other products I like very much.
To wake up to brewed coffee. What I did not expect was that it makes enough noise to wake the dead. This sounds like a jet landing in the kitchen and sets the dog to barking. The grind is acceptable but we no longer use that feature. The carafe does not keep coffee warm as well as my other carafe and the size is enormous making it hard to fit under cabinetry. I had expected better from Cuisinart as I have other products I like very much.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 5, 2024
Hello- Thank you for taking the time to share your review with us and we are sorry you were less than satisfied with the Cuisinart Coffee Maker. We have taken note of the information you shared about the Cuisinart as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: JJFF
Verified Purchase:Yes
There’s no way to fine-tune the grind amount and the default coffee grind was basically an expresso level, not good for drip. Plus the steam or condensation collecting in the area where you leave the beans for grinding, made a sludgy mess that was a pain to clean. And most importantly, the coffee didn’t taste good. I returned it.
Response from cuisinart.comBy Cuisinart, March 5, 2024
Hello- Thank you for taking the time to share your review with us and we are sorry you were less than satisfied with the Cuisinart Coffee Maker. We have taken note of the information you shared about the Cuisinart as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: R lewis
from NC
Gender:Male
Verified Purchase:Yes
It will not make a 10 cup pot of coffee using beans
Response from cuisinart.comBy Cuisinart, March 5, 2024
Hello-
We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: L. SW
from Ohio
Gender:Female
Verified Purchase:Yes
Not thrilled with it, it doesn’t make the coffee hot and I thought the carafe would keep the coffee hot but it does not.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 5, 2024
Hello-
We are so sorry to hear about the trouble you've had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you've had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Rostre
Verified Purchase:Yes
My old Cuisinart Grind and Brew Coffeemaker last 13 years so replacing it with a new one was a priority. I like the brilliance and good coffee that comes pouring out of this new maker but the grinding of the beans is extremely loud! loud!
Written by a customer while visiting cuisinart.com
Posted by: Euromarine
from Newport/RI
Gender:Male
Verified Purchase:Yes
The fresh beans grinding feature doesn't produce fine enough grinds for a "strong-cuppa-joe" !
Using the basket filled with ground coffee gives a better result
Using the basket filled with ground coffee gives a better result
Written by a customer while visiting cuisinart.com
Posted by: ASR1
Gender:Female
Verified Purchase:Yes
I love this coffeemaker. I had the cuisinart 12 cup for many years, before it wore out. The 10 cup is a great improvement. Coffee stays hot much longer and brews more quickly. The parts are similar but these seem easier to clean.
Written by a customer while visiting cuisinart.com