Excellent customer service. Just submitted the request and support did all in time without a phone call. Suggestion : this bread machine is really great however its breadpan blade and hub assembly is not good wear and tiers easily cause the same in future.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
I bought this bread maker about a month ago, after owning another Cuisinart bread maker for years, because the other unit was making noises . The recipes do not work, either too much flour and not enough yeast, or never tried the recipe before printing the book!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 7, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
I tried using this bread maker twice since purchase in January but neither time with either recipe (separate recipes one from Cuisinart one of my own) came out very good. Very Dense heavy breads, one was the cinnamon bread in recipe book that came with machine. I was in process of unpacking from a long distance move so didn't get the chance to return. But just not that thrilled with this machine.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
My old machine broke after 10 years so I purchased this one. I tried twice to make a loaf but the dough failed to rise. I returned it. On reflection I think this happened because the yeast fell under the paddle. My new machine, which I purchased after returning this one, was very specific and said place the yeast on the side of the pan because if it is under the paddle it will not rise.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
My daughter has this machine and I borrowed it to see if I’d like it. I’ve had bread machines for years. The first thing I did in it was dough. The dough was so sticky, it couldn’t be handled so I threw it out and tried again. Same results. I then put a loaf of Italian bread in and same results again. It was wet and so sticky it couldn’t be shaped after attempting to take the paddle out. After two more attempts with other recipes, I packed it up and returned it. Very, very disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
It sounds like a thrashing machine. They have really cheapened the product since the first one came out. I loved the old one but after 20 years or so it just gave out. Please put the quality back in your bread maker and when you do let me know and offer me a trade in on this one.
Written by a customer while visiting cuisinart.com
The first loaf I made did not come out good at all. I carefully measured all the fresh ingredients (even leveled off the flour, salt, sugar, etc. with a knife - to my Wife's dismay); put the ingredients into the tub in the order in the recipe; set the machine to basic white bread, 2 lb loaf, dark crust; and pushed the start button. The results were terrible. The bread was not mixed thoroughly, thus it baked terribly. We paid a lot for this machine, and we ended up sending it back for a refund.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com