I used this about four times and every time the lid fell off when opened to check the food. The last time it fell off while I was taking the basket out and while putting the basket back in the hot oil it splashed oil all over the cabinet top.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 2, 2026
We’re very sorry to hear about your experience. Safety is extremely important, and the lid should remain secure during use. We take reports like this very seriously and encourage you to stop using the unit immediately. Please contact our Consumer Assistance team right away at 1‑800‑726‑0190 with ticket 8900513086 so we can help address this issue and provide a safe solution.
I used this fryer about four times and every time I used it the lid fell off when opened. I got burned on my hand when I was checking chicken legs to see if it was done. I was lifting the chicken out and the lid fell off so I put the chicken back in the hot oil and it splashed out and burned my hand.
Response from cuisinart.comBy Cuisinart, February 2, 2026
We’re very sorry to hear about your experience and hope you are okay after being burned. Safety is extremely important, and the lid should remain secure during use. We take reports like this very seriously and encourage you to stop using the unit immediately. Please contact our Consumer Assistance team right away at 1‑800‑726‑0190 with ticket 8900513085 so we can help address this issue and provide a safe solution.
This is one outstanding piece of kitchen equipment! Meets everything I could ask for has certainly fixed my craving for fish and chips British homemade style. Easy to use, easy clean up too! Thank Cuisinart
We bought this on sale on black friday to replace a broken fryer. I like the size and it's easy to clean but, the safety cord disconnects constantly so its really hard to keep the temp consistent.
Response from cuisinart.comBy Cuisinart, January 22, 2026
We’re glad to hear you like the size and ease of cleaning, but we’re sorry about the issue with the safety cord disconnecting and understand how frustrating that must be. This unit is covered under Cuisinart’s 3-year limited warranty, and our Consumer Service team can provide guidance on troubleshooting or replacement. Please contact them at 1-800-726-0190 for assistance.
If you have the need to regularly deep fat fry, an electric fryer is a must-have to contain the mess and maintain oil temperature. This fryer is small enough to keep out on the counter between uses. The adjustable temperature gauge is pretty reliable when operating correctly. The basket is big enough to hold two drumsticks, 2-3 chicken strips, or 1-2 portions of fries, so if you are cooking for multiple people or one teenager with a big appetite, you will be working in batches.
We had our first Cuisinart compact fryer for 2 years 9 months before it stopped getting up to temperature. While that's too bad, we definitely got our money's worth in that time. After researching other compact fryer options, I decided that this model was still probably the best option out there and purchased a second one to replace the broken one.