The Belgian waffle maker arrived covered in dried waffle batter. I purchased it from Kohl’s and they would not exchange it since they didn’t carry it in store, only online. I tried cleaning the waffle maker, but I think it may be damaged because the indicator light says it’s done when the waffle is still liquid, even on the highest setting.
We've only used this new waffle maker once, but we're very impressed with the option to make the waffle exactly the way we want, whether it be lighter brown or dark and crispy. The little cup that is provided makes sure you don't overfill or underfill the amount of batter in the waffle maker. We have many other Cuisinart products, and are happy with all of them. They are quality products.