The flipping was very difficult and was probably b/c the two sides did not completely close. When I called the Cuisinart # I was told I could take it back to the store where I purchased it, but I did not keep my receipt. The agent said to try cooking with it again, and if it still doesn't turn (flip) easily, I can call back to get a way to return it and get a refund.
Response from cuisinart.comBy Cuisinart, October 16, 2024
Hello- We are so sorry to hear about the trouble you've had with your waffle maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900100465. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
This flip makes perfect waffles every time. The waffles are light and fluffy and pop right out of the maker. The Ready light makes it a breeze to know when to open the waffle maker. No guessing or pale/burnt waffles.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Excellent waffle maker. Every waffle comes out exactly the same ever time, nice a crispy. We use food processor to grind fruit ( blueberries, strawberries, peanut butter with bananas, etc.) and put it in batter, they come out wonderful every time. Happy Purchase!!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com