Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(4,713 Reviews)
Rating breakdown 4,713 reviews
5 Stars
3,460
4 Stars
800
3 Stars
233
2 Stars
107
1 Star
113
92%of customers recommend this product.
(
3,538 out of
3,842)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: J Pilrain
Verified Purchase:Yes
New coffee maker has been designed with simple buttons that start or stop brewing precisely. Coffee is ready in a few minutes and delicious. It stays hot but does not overcook. The new sleek material of the coffee maker sets it apart from the previous models. It’s beautiful and easy to clean!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Cheaply made junk
on November 27, 2025
Posted by: Paul1979
In one year we went through 3 of these pieces of junk. First one lasted only 3 weeks before some relay inside quit and it started clicking and flashing on-and-off every few seconds, exchanged it for another at the store. The next one lasted almost six months before a similar failure, exchanged it again for a 3rd. This one just quit after 4 months. These were all used in a clean dry kitchen with modern wiring, never submerged or treated in anyway that should lead to failure. In additional to being a poorly made waste of money the blue display is stupidly bright, it illuminates the whole kitchen at night which is fine if you like that sort of thing but I didn't.
Response from cuisinart.comBy Cuisinart, December 1, 2025
We’re very sorry to hear about the repeated issues you’ve experienced and the frustration it caused. This is not the experience we want for our customers, and our team is available to assist with troubleshooting or replacement options. Please contact Cuisinart Customer Service at 1-800-726-0190 and reference ticket 8900441557 so we can work with you to resolve this.
Written by a customer while visiting cuisinart.com
Posted by: Just Jim
Gender:Male
Verified Purchase:Yes
Been waiting a long time!
Fast, Great Options, appealing appearance!
This unit is a winner!!
Fast, Great Options, appealing appearance!
This unit is a winner!!
Written by a customer while visiting cuisinart.com
Posted by: Hello Nurse
from Montgomery, NY
Gender:Female
Verified Purchase:Yes
Got this for Christmas & love it. As someone who works night shift, coffee is vital to survival! I like how the water level is visible from the side of the coffee pot, makes it easier to fill than in previous models. No water leaking from bottom either like my previous model which was the 12 cup. I love being able to set the timer & wake up to coffee & also the auto shut off. Be aware you should change the water filter every 2 months, but they are not expensive. So far, very pleased!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Mimi of 4
from Charlotte NC
Gender:Female
Verified Purchase:Yes
Has a larger carafe and is exactly what I needed. With this feature I am able to have enough coffee for all without having to make a 2nd pot of coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Jo 14
from Coconut Creek, FL
Gender:Female
Verified Purchase:Yes
The rim on my 14 cup carafe drips and makes a mess. Just under the pouring lip is what appears to be a crack, or possibly an expansion seam. I can't tell if the coffee drip is coming from there, but it seems like it. Also when washing the carafe, rinse water appears to drip from the plastic rim all around.
The coffeemaker itself is fine.
The coffeemaker itself is fine.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: 2cupsperday
from Cincinnati
Gender:Female
Verified Purchase:Yes
Have used this everyday for 3 weeks and like it a lot. Have used the "medium" setting for the hot plate and it keeps the coffee plenty hot for our coffee with cream. Have only tried the reusable gold filter once and went back to the paper cone filters for coffee with less grounds. Not a fan of the lid on the carafe since you have to remove it to clean out the pot. Would prefer a hinged lid but the carafe itself is quite substantial - large and sturdy. As with many coffeemakers that open at the top, it doesn't fit well in our small kitchen where I have it under the cabinet and have to slide it out to fill and brew.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: anyone
Gender:Female
Verified Purchase:Yes
Popping noise from heat place and decided to buy 10 cup Cuisinart as replacement that I had had for years prior to buying 14 cup.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com