Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,343 Reviews)
Rating breakdown 5,343 reviews
5 Stars
3,925
4 Stars
893
3 Stars
279
2 Stars
125
1 Star
121
92%of customers recommend this product.
(
3,984 out of
4,324)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: May J
Verified Purchase:Yes
Looks sharp. The only thing I think it could be improved is the pot lid. If I pour coffee too quick, it will spill out.
Written by a customer while visiting cuisinart.com
Posted by: 64Carol
Gender:Female
Verified Purchase:Yes
For 13 years we have purchased this coffee maker 3 time. The first one lasted 5 years. Now we have 2 that work great! They are programable & you can set the temperature of the coffee. We won't change! We like it hot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Pouring that coffee over me
on November 29, 2025
Posted by: M.H.W.
Gender:Female
I own 2 cuisines coffee makers including this one. I can’t emphasize how angry the coffee pot makes me. Every time I pour from it, it drips down the side into a puddle on my counter. Filling the coffee pot with water-puddle. Filling my mug with coffee-puddle. I’ve come to only pouring from the pot over the sink. A coffee maker does 2 things, make the coffee and pour the coffee. Please for the love of coffee fix the spout.
Response from cuisinart.comBy Cuisinart, December 1, 2025
We’re truly sorry for the frustration this carafe has caused—pouring should be effortless, not messy or inconvenient. We genuinely appreciate you taking the time to share such detailed feedback, as comments like yours help guide improvements to future designs. Thank you for letting us know about your experience.
Written by a customer while visiting cuisinart.com
Posted by: Just Jim
Gender:Male
Verified Purchase:Yes
Been waiting a long time!
Fast, Great Options, appealing appearance!
This unit is a winner!!
Fast, Great Options, appealing appearance!
This unit is a winner!!
Written by a customer while visiting cuisinart.com
Posted by: Widoemaker
Gender:Male
Verified Purchase:Yes
I've owned many coffee makers in my 77 years but the last 6 have all been Cuisinart. They're quality and built to last. This latest machine is a 14 cup, all the others were 12 cup and just wonderful. We have all 6 still working great at various locations enjoying best tasting coffee wherever we are. We TRUST Cuisinart.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
Makes great coffee. I especially like the 1-4 cup setting. My only complaint is that the frequency of the "done brewing" signal is a sound I cannot hear. Either change the frequency or incorporate a visual indication.
Written by a customer while visiting cuisinart.com
Posted by: VictorH
Gender:Male
Verified Purchase:Yes
This is the 2nd one I bought in 15 years. It works great and very reliable. I decided to upgrade from a 12 cup to a 14 cup
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Cheaply made junk
on November 27, 2025
Posted by: Paul1979
In one year we went through 3 of these pieces of junk. First one lasted only 3 weeks before some relay inside quit and it started clicking and flashing on-and-off every few seconds, exchanged it for another at the store. The next one lasted almost six months before a similar failure, exchanged it again for a 3rd. This one just quit after 4 months. These were all used in a clean dry kitchen with modern wiring, never submerged or treated in anyway that should lead to failure. In additional to being a poorly made waste of money the blue display is stupidly bright, it illuminates the whole kitchen at night which is fine if you like that sort of thing but I didn't.
Response from cuisinart.comBy Cuisinart, December 1, 2025
We’re very sorry to hear about the repeated issues you’ve experienced and the frustration it caused. This is not the experience we want for our customers, and our team is available to assist with troubleshooting or replacement options. Please contact Cuisinart Customer Service at 1-800-726-0190 and reference ticket 8900441557 so we can work with you to resolve this.
Written by a customer while visiting cuisinart.com