Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,343 Reviews)
Rating breakdown 5,343 reviews
5 Stars
3,925
4 Stars
893
3 Stars
279
2 Stars
125
1 Star
121
92%of customers recommend this product.
(
3,984 out of
4,324)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: David in Delaware
Verified Purchase:Yes
The coffee maker is fine, but the lid (water dispensing lid) does not open far enough to pour all the water in the pot into the water reservoir. I either have to leave 2 or 3 tablespoons of water in the pot or raise it up above the lid to have room to pour out the last of the water. I did not have this problem with my 12-cup Cuisinart, which I replaced with this 14 -cup machine.
Response from cuisinart.comBy Cuisinart, December 5, 2025
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want you to know that we genuinely value your review. Your input is incredibly important to us, and we take all customer feedback seriously as we work to improve our products and overall experience. Please know that your comments will be shared with our team and used to help guide future product development. We appreciate you giving us the opportunity to do better.
Written by a customer while visiting cuisinart.com
Posted by: Java hound
Gender:Female
Verified Purchase:Yes
Great coffeemaker. I love that it has the charcoal filter to improve the flavor of the coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Blue light disaster
on December 4, 2025
Posted by: Kall
Gender:Male
Makes good coffee however the blue light is a disaster. Blue lights are horrible for dark rooms, blinding as many know any color is better than blue, i will return this for that reason.
We've had a cuisinart coffee maker for years, it had a small red and green light which was perfect. This thing light up the room like a billboard blinding anyone walking into a dark room.
We've had a cuisinart coffee maker for years, it had a small red and green light which was perfect. This thing light up the room like a billboard blinding anyone walking into a dark room.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 4, 2025
We’re sorry to hear about your experience and truly appreciate you sharing your feedback. Your satisfaction is very important to us, and we take all customer input seriously as we work to improve our products and services. Thank you for giving us the opportunity to do better.
Written by a customer while visiting cuisinart.com
Posted by: SkyCaptain
Gender:Male
Verified Purchase:Yes
Makes excellent coffee, noticeably better than our old Mr. Coffee. However, it was supposed to beep when done, but it doesn't work. Also, it has a charcoal filter for the water that doesn't stay in place unless you hold it down with one finger while slamming the lid to prevent it from floating up. Maybe Cuisinart would warranty it but those deals are always a lot of hassle so I haven't tried.
Response from cuisinart.comBy Cuisinart, December 2, 2025
We’re glad you’re enjoying the coffee quality, and we’re sorry for the issues with the beep and charcoal filter. These features should work properly, and our warranty can help address them without hassle. Please contact our team at 1-800-726-0190 with ticket 8900443800 so we can assist you directly.
Written by a customer while visiting cuisinart.com
Posted by: RealtorJ
Verified Purchase:Yes
This is another purchase of the same item that I have bought 2 other times. We love this coffee pot. Will not have any other make.
Written by a customer while visiting cuisinart.com
Posted by: Chief G
Gender:Male
Verified Purchase:Yes
Purchased to replace our 10 year old Cuisinart that finally gave up after faithful service all these years. 3 weeks in, we love it....same controls and features so no getting used to a different operation. If it's not broke...don't attempt to fix it for the sake of change....it works and doesn't need bells and whistles. Looking forward to many good years.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Aeddy
Gender:Male
Verified Purchase:Yes
The coffee pot makes a delicious cup of coffee.
But the heat plate is scuffing already not even a month old. Don't believe that's right?
Other than that its perfect.
But the heat plate is scuffing already not even a month old. Don't believe that's right?
Other than that its perfect.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
Pleased overall with the coffee maker however the carafe tends to drip while pouring
Written by a customer while visiting cuisinart.com