Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,343 Reviews)
Rating breakdown 5,343 reviews
5 Stars
3,925
4 Stars
893
3 Stars
279
2 Stars
125
1 Star
121
92%of customers recommend this product.
(
3,984 out of
4,324)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Cuisnart is always my go to because they seem to last longer. However, the quality seems to be going down. This is the second one in less than a year. The heating module in this one is not consistent. One day it is hot and the next day it is less than hot. So when it stops I will compare to other brands.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 29, 2025
We appreciate you taking the time to share your feedback. All customer input is carefully reviewed and shared with our product team to guide ongoing improvements. Please remember that most Cuisinart products come with a 3-year warranty, and our Customer Care team is available at 1-800-726-0190 for any questions or assistance.
Written by a customer while visiting cuisinart.com
Posted by: DMAC STL
Verified Purchase:Yes
Works well. Brews a good cup of coffee. I like the 4 hour auto shut off and the adjustable warmer setting. So far, so good.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Last so much longer than other brands we’ve had.
on December 23, 2025
Posted by: Coffee chugger
Gender:Male
Verified Purchase:Yes
Great coffee maker. My second. Had the 12 cup for almost 12. It was still working fine but the bottom of the burner was starting to rust slightly. Got the 15 cup hopefully it will last as long as our first one!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Felix Del Valle
Verified Purchase:Yes
I had an issue with my previous Coffee maker and Cusinart immediately had it replaced!
Written by a customer while visiting cuisinart.com
Posted by: Brad E
Gender:Male
Verified Purchase:Yes
We bought our first 14 cup programmable coffee maker during 2019. Use it everyday, sometimes twice when having get togethers, parties, or hosting dinners, and need more coffee in the evening. Easy to program and use. A real "set it and forget it" coffee maker for the weekends. We like to prep our coffee Friday night when going to bed and have it ready and brewing to help wake us up on Saturday morning. The coffee maker is easy to clean, maintain, and brews a consistent cup of coffee everytime. Worth the price and knowing we'll get 5+ years (over 1,800 pots of coffee) out of it make it an easy decision. It's not over the top expensive, and not bottom of the barrel cheap. Just right in the middle and perfect for what we need. Would recommend this coffee maker to anyone looking for a a consistent cup, reliable, and simple to use.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Birtt
Gender:Female
Verified Purchase:Yes
I love this 14 cup coffee maker. Both my husband and I work from home, so having the 14 cup coffee maker is great for us. One of the things I like the best is that you can set the warmer plate to be on for up to 4 hours. That comes in handy when you are on long calls and want a hot cup when you finally can get to it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4
Trouble programming
on December 23, 2025
Posted by: Laura9
Gender:Female
Cannot seem to find a way to program WHEN to automatically tell it to shut Off after brewing! Button #7 has 3 features which only seems to operate ON/OFF!
VERY ANNOYING!
VERY ANNOYING!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I have found this coffee maker easy & intuitive to use. It makes a great pot in short order & it’s easy to clean!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com