Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,035 Reviews)
Rating breakdown 5,035 reviews
5 Stars
3,695
4 Stars
851
3 Stars
257
2 Stars
118
1 Star
114
92%of customers recommend this product.
(
3,771 out of
4,091)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Customer Rating
1
broke after 6 months
on August 24, 2025
Posted by: everythings-garbarge
Gender:Male
piece of junk . stopped working after 6 months. element heats up but no water to basket or pot.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, August 25, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900356957. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Lyn K
Gender:Female
Verified Purchase:Yes
I've had cuisinart coffee makers for years. WhenIt was time to replace, I decided on the 14 cup programmable. The brew strength feature is one of my favorites, as I don't always want or need a full pot. It's easy to use and program, and brews a full pot quickly. My only minor complaint is that the lid to the pot is a bit tight and can be tough to get off to clean and fill the carafe.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Bella57
Gender:Female
Verified Purchase:Yes
It’s a good coffee machine however it seems cuisinart made some changes to this specific machine. I had bought the same one 5 years ago but this one has 2 major flaws. The basket for filter no longer clicks into place and the heat plate where coffee pots sits on used to be a very smooth surface. Now it’s a rough surface and every time you pull coffee pots out or place it back on heat plate you can hear it literally scratching and then see the scratches on the heat plate.
Wish the would have left things alone as the older one was much much better.
Wish the would have left things alone as the older one was much much better.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Bobbi Lynn
Gender:Female
Verified Purchase:Yes
Love the new coffee pot.it makes more coffee then a standard pot and keeps it nice and hot
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Smooches
Gender:Female
Verified Purchase:Yes
My old Cuisinart 12c coffee maker of 12yrs finally gave out. Loved it. Ordered a 14c Cuisinart and seems like I'm going to really enjoy this one also. Coffee is extra hot..love it, timer is set for 3hrs on auto. Brews great.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: C.Niemier
Gender:Male
Verified Purchase:Yes
Is made out of more plastic,...means less durability. We like our coffee strong,...needs more grounds,...splashes on underside hot water holes. Guessing no engineering answers for that. Like the more holes in this one,..brews better. Could use deeper filter basket.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Clamlady
Gender:Female
Verified Purchase:Yes
I have purchased this coffee maker for a second home after using it for years in other home. I love it!!!!!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I like this coffee maker because it brews great tasting HOT coffee and keeps it hot. It is noticeably hotter than other coffee makers we have had. We bought one a couple years ago for our main home and just recently bought another one for our 2nd home. Well pleased with this coffee maker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com