Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,312 Reviews)
Rating breakdown 5,312 reviews
5 Stars
3,901
4 Stars
889
3 Stars
276
2 Stars
125
1 Star
121
92%of customers recommend this product.
(
3,963 out of
4,301)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
When lifting the lid to the reservoir, the condensation drips down the back of the coffee maker and gets all over the countertop. Other than that, we love the coffee maker.
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, June 1, 2026
We’re glad to hear you’re enjoying the coffee maker overall, but we’re sorry to learn about the condensation dripping from the reservoir lid. To help minimize this, we recommend opening the lid slowly and allowing excess condensation to drip back into the reservoir before fully lifting, and ensuring the unit is on a level surface. If you have any questions or need further assistance, please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket number 8901002741. Thank you for sharing your feedback, as it helps us improve future models.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Fresh brew... :-) We like that in the morning. Yum
on May 31, 2026
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Fresh brew coffee. Very good. Some of best coffee we've had.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Clock resets randomly, and all settings revert.
on June 1, 2026
Posted by: Anonymous
We've had this coffee maker for about two weeks. Last week I found it in a state where the clock and settings were incorrect but I could not change anything. Pressing any of the buttons did nothing. I had to un-plug it for 10 minutes or so to re-gain functionality. Two days ago, I observed that the clock had changed and all of my settings were lost. Buttons were functional so I corrected this without unplugging. And again today, I see the clock has re-set and all of the settings are lost. Again I corrected this without unplugging. So... return it?
Response from cuisinart.comBy Cuisinart, June 2, 2026
We appreciate you taking the time to share your experience with the 14 Cup Programmable Coffeemaker and are sorry to hear about the issues with the clock and settings resetting. We recommend ensuring the unit is connected to a stable wall outlet (not a power strip) and performing a full reset by unplugging for several minutes, as inconsistent power can sometimes cause this behavior. If the concern continues, our team would be happy to help determine the best next step—please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901003563. Thank you for your feedback, as it helps us improve future models.
Written by a customer while visiting cuisinart.com
Posted by: lilylou
Gender:Female
Verified Purchase:Yes
This is my second Cuisinart coffeemaker. My first one finally quit after 8 years. I really like this one too, except that if you pour too quickly, it spills coffee on my counter.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Lid on top needs to open farther to make it easier to pour water in.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: ChrisCoffee1
Verified Purchase:Yes
This thing is fantastic! Mind you this is something that gets used for sure everyday, and it is the first thing I do for the day. It has brightened my mornings up. With options to brew by time of the day, and the "bold" feature. It is just fantastic!
Written by a customer while visiting cuisinart.com
Posted by: HGTN
Verified Purchase:Yes
Purchased approximately 2 months ago and so far, very pleased with the appliance. Good looking and seems well made. Brews a great pot of coffee and was pleasantly surprised to find it came with a permanent/washable filter. Really like the brewing options : "Bold" and "1-4 Cups". The long warranty is also a plus as I feel confident that Cuisinart stands behind its products.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Thomas Troy
Verified Purchase:Yes
This is a wonderful product. Easy to use. Delivers hot coffee in minutes!
Written by a customer while visiting cuisinart.com