Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,312 Reviews)
Rating breakdown 5,312 reviews
5 Stars
3,901
4 Stars
889
3 Stars
276
2 Stars
125
1 Star
121
92%of customers recommend this product.
(
3,963 out of
4,301)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Shirlee B.
Gender:Female
Verified Purchase:Yes
We’ve been longtime Cuisinart users of a number of different products and this is our 3rd coffee pot! The two previous ones both lasted a very long time. I’m certain this new one will too. Very easy to use (I like the BOLD button). Brews a very nice cup of coffee!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Marie Isabelle
Verified Purchase:Yes
The 14-cup capacity is great for larger families and entertaining. We are appreciating the ability to program the start time. It works well.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Leslie DR
Gender:Female
Verified Purchase:Yes
This coffee maker is good. I like that it beeps when coffee is done & when the unit shuts off. I like that you can program it to turn off between 1-4 hours after brew finishes. I like that you can change the heat setting for the carafe. 4 stars is because adding water is a little awkward & the filter & filter holder are a little awkward to remove to fill with coffee & replace. Not a huge problem, just something I have to get used to after using another brand for 30+ years.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: GTOKaren
Gender:Female
Verified Purchase:Yes
I really enjoy the Cuisinart coffee maker. I’ve had many different types, and this one is the best. The reason for only 4 stars is that this coffee maker is my 3rd one in 8 years. They are not durable. In fact, we’re in Hawaii now, and I had to call the management company because the exact model I have at home now, would not drip the coffee. I wish they were more reliable.
Written by a customer while visiting cuisinart.com
Posted by: G in AlexVA
Verified Purchase:Yes
Coffee maker is easy to setup and use. I have not used the programming or smaller brew (1-4 cups) features. I did, however, use the BOLD feature. Sadly, after 4 weeks the BOLD button no longer activates. The unit is still making coffee, so I will continue to use it. But it is very disappointing that the one feature I used no longer works after only 4 weeks of daily use.
Response from cuisinart.comBy Cuisinart, May 28, 2026
We’re glad to hear the coffeemaker has been easy to use, but we’re sorry the BOLD feature stopped functioning so soon. We recommend ensuring the unit is fully powered, the control panel is clean and dry, and unplugging the unit for a few minutes to reset it before trying the feature again. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8900999639 so we can further assist and review your unit. Thank you for your feedback, as it helps us improve future models.
Written by a customer while visiting cuisinart.com
Posted by: Vocc
Gender:Female
Verified Purchase:Yes
Excellent quality, brews quick. I have Cusinart products and they never disappoint.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Sophisticated with great features but simple to operate and brews hot coffee!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Macydog
Gender:Female
Verified Purchase:Yes
I love this coffee maker! I had one previously for quite a few years when it finally broke down. I unfortunately purchased a different, less expensive machine. I knew as soon as that one quit working, and only not even a year, I’d purchase another cuisinart and that is exactly what i did and it is the best!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com