Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,312 Reviews)
Rating breakdown 5,312 reviews
5 Stars
3,901
4 Stars
889
3 Stars
276
2 Stars
125
1 Star
121
92%of customers recommend this product.
(
3,963 out of
4,301)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
Decanter lid has a gap and spills the coffee when pouring
Response from cuisinart.comBy Cuisinart, May 21, 2026
We’re sorry to hear about your experience with the lid and understand how frustrating spills can be while pouring. For improved performance, we recommend ensuring the lid is properly secured and aligned before pouring, and checking that no debris is preventing a proper fit. If the issue continues, please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8900911971 so we can assist further. Thank you for your feedback—it helps us improve future models.
Written by a customer while visiting cuisinart.com
Posted by: AJS25
Verified Purchase:Yes
Works great and is super easy to use! Would highly recommend to anyone looking for a great coffee maker.
Written by a customer while visiting cuisinart.com
Posted by: N. East
Gender:Female
Verified Purchase:Yes
In a world where everyone seems to want Keurig cup coffee, my Cuisinart coffee maker is the best and I will choose it any day over Keurig cup. It has all the settings I need, comes with its own filter, and it is beautiful! Thank you Cuisinart!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: MarianLibrarian
Verified Purchase:Yes
This 14 cup programmable drip coffee maker works very well and makes wonderful coffee. It has a bold setting which delivers a more robust cup.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Some Cuisinart coffee pots work better than others. This one is ok, had it 2 weeks now, no issues
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Charles Hem
Gender:Male
Verified Purchase:Yes
Good quality all around coffee maker. I like that all the water can be drained by turning it upside down.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Papadiddy
Verified Purchase:Yes
This coffee maker makes good coffee. I do have a problem occasionally. About once a week I wake up in the morning to a coffee maker with no power. I unplugged it and plug it back in and it works fine but that prevents me from using the timer reliably.
Response from cuisinart.comBy Cuisinart, May 26, 2026
Thank you for sharing your feedback on the 14 Cup Programmable Coffeemaker—we’re glad to hear you’re enjoying the coffee quality, but we’re sorry about the intermittent power concern. To help improve timer reliability, we recommend checking that the unit is plugged into a stable outlet, avoiding power strips, and ensuring the clock is fully reset after any power interruption. If the issue continues, our team would be happy to look into it further and provide support. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8900995917 —thank you again for your feedback, as it helps us improve future models.
Written by a customer while visiting cuisinart.com
Posted by: Alex Michael
Gender:Male
Verified Purchase:Yes
3 weeks ago we purchased the Cuisinart 12 cup coffee maker after owning a Mr. Coffee for 25 years. We were reluctant to purchase a different product, but we are very happy we did. It makes a great cup of coffee, smooth and hot compared to our old coffee maker. You can make a 1-4 cup batch or the whole pot depending on your needs. Just add the amount of water necessary and the ground coffee and press the 1-4 cup button and brew button and within minutes you have a hot and great tasting cup to start your day. We agree with the great reviews this product has.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com