Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,312 Reviews)
Rating breakdown 5,312 reviews
5 Stars
3,901
4 Stars
889
3 Stars
276
2 Stars
125
1 Star
121
92%of customers recommend this product.
(
3,963 out of
4,301)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Sandal
Gender:Female
Verified Purchase:Yes
The coffee maker itself works fine. I like the added notifications for decalcification and filter change. However, the carafe leaks from the spout because it does not fit tightly. I have to pour my coffee over the sink to avoid a mess. Also, the cover over the water tank is so big, it is difficult to empty the whole carafe full of water into it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 6, 2026
Thank you for sharing your experience with the Cuisinart® 14‑Cup Programmable Coffeemaker, and we’re glad to hear you’re enjoying the brew quality and maintenance alerts. For the issues noted, we recommend ensuring the carafe lid is properly aligned when pouring, as fit can affect drip control, and pouring water slowly into the reservoir opening to help accommodate the larger lid design. Thank you for your feedback, as it helps us continue improving future models.
Written by a customer while visiting cuisinart.com
Posted by: MeAtHome
Gender:Female
Verified Purchase:Yes
For years, I have been purchasing this same style Cuisinart 14 cup programmable coffeemaker...I know what I like. It not only gets a lot of daily use in my house, but I host monthly and holiday parties. The 14 cup fills my hosting carafe and buys me time to brew the next pot. The coffee drinkers have me making several brews during the parties. Before I purchased my first one, I did my research but the best test is to try it. My coffee doesn't taste like plastic and the temperature controlled warming plate reduces bitterness. I get a strong, clean brew every time. I have several ways to brew coffee but this machine is my morning and party go-to for the volume and programmable convenience.
4 Stars this time because the coffee carafe handle is crooked. I would like to see Cuisinart begin to remove as many plastic components as possible while still giving the convenience of a programmable drip coffee maker.
4 Stars this time because the coffee carafe handle is crooked. I would like to see Cuisinart begin to remove as many plastic components as possible while still giving the convenience of a programmable drip coffee maker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Thom3456
Gender:Male
Verified Purchase:Yes
The 14 cup programmable coffee maker is fantastic. The coffee is delicious. The set up is simple and easy.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: CatKid
Gender:Female
Verified Purchase:Yes
I love this coffee maker! I keep replacing the old ones with the same model. The last one lasted for four years, and still worked fine with the exception of the heating plate. Only subtle changes were made over the years, which have just made it better, and that much more loved.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
I have been using this model coffee maker for many years
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Alexisr01
Gender:Female
Verified Purchase:Yes
Great coffee maker - programmable, pretty quick to make a cup.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Rick in Alachua
Gender:Male
Verified Purchase:Yes
Noisy while brewing the coffee. The alarm tone isn't working properly. You can barely hear the beeping.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 13, 2026
Thank you for sharing your experience with the Premium Single Serve Brewer. We’re glad to hear you enjoyed the flavor and temperature of the coffee, and we’re sorry about the excessive noise—this can sometimes be caused by the unit not being on a level surface, and our Consumer Assistance Center can help troubleshoot this further. Please contact us at 1‑800‑726‑0190 and reference Ticket #8900605430 so we can assist you. Thank you—we appreciate your feedback, as it helps us improve performance and design in future models.
Written by a customer while visiting cuisinart.com
Posted by: Jlkt
Gender:Female
Verified Purchase:Yes
We love our Cuisinart coffeemaker. Only one issue and that is that you have to hold the pot perfectly straight when pouring out coffee or it will drop outside of the pot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com