Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,221 Reviews)
Rating breakdown 5,221 reviews
5 Stars
3,838
4 Stars
875
3 Stars
267
2 Stars
122
1 Star
119
92%of customers recommend this product.
(
3,906 out of
4,239)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
Coffee maker I rate 5 stars. The Carafe I rate 1 star The coffee maker is great, but carafe leaks out of the top black rim after a few weeks. I bought the same coffee maker in 2022 and the same thing happened. Leaky Carafe, same place. Great coffee maker.
Response from cuisinart.comBy Cuisinart, March 17, 2026
Thank you for your feedback and for your continued support of Cuisinart. We’re sorry to hear about the recurring issue with the carafe and understand how frustrating that can be. You may want to ensure the lid is securely tightened and properly aligned, as well as check for any buildup or residue around the rim that could affect the seal. If the issue persists, our team can provide additional troubleshooting or replacement options—please contact our Consumer Assistance Center at 1-800-726-0190 Ticket #8900564598 so we can assist you further.
Written by a customer while visiting cuisinart.com
Posted by: JEFFREY Rbc
Gender:Male
Verified Purchase:Yes
I am very happy with our new coffeemaker. It has made a big difference from the last one we had.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: NadiaM
Gender:Female
Verified Purchase:Yes
The Cuisinart coffee maker is fast, reliable, and easy to use. It brews a full pot in 7–10 minutes, keeps the coffee at an ideal temperature without burning it, and its programmable timer works perfectly for automatic brewing. Overall, it’s a consistent and convenient option for everyday coffee.
Written by a customer while visiting cuisinart.com
Posted by: Miche8
Gender:Female
Verified Purchase:Yes
One of the best drip coffee makers you can buy. I had a similar one for more than a decade. I finally decided to get a new one and this one is just as good if not better.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: KMCoffee
Gender:Female
Verified Purchase:Yes
This coffeemaker makes delicious, hot coffee. I especially like the multiple heat setting feature and the fact it’s a 14-cup machine. It’s my second Cuisinart. My first one lasted for years.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: NLK bailey
Verified Purchase:Yes
Good, basic coffee maker for us. We don't grind our own beans or make other coffee drinks, so it works well for us. I like that it makes 14 cups for when relatives stay with us.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Simply the best coffee maker that we've ever had. This is our 2nd Cuisinart 14 Cup unit; the first lasted many years and we opted to replace it with another. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: SML1
Gender:Male
Verified Purchase:Yes
This replaced a previous Cuisinart 14 cup model that simply stopped working in the middle of a brew cycle. It was only about 5 years old - FAR too young to crap out. Only bought another Cuisinart because it was the ONLY 14 cup coffee maker on any local store shelves and I NEED my coffee!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 18, 2026
We’re sorry to hear your previous 14-cup coffee maker stopped working unexpectedly and understand how disruptive that can be. Cuisinart products are designed for long-term use. We’re glad you were able to replace it.
Written by a customer while visiting cuisinart.com