Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,035 Reviews)
Rating breakdown 5,035 reviews
5 Stars
3,695
4 Stars
851
3 Stars
257
2 Stars
118
1 Star
114
92%of customers recommend this product.
(
3,771 out of
4,091)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: User12457
Gender:Male
Verified Purchase:Yes
This coffee pot works great, although it does brew rather slowly. I would like a faster drip, but other than that, it works as intended.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Great coffee maker
on February 10, 2026
Posted by: Cookie2
Gender:Female
Have had this maker for about 5 years. Easy to use. Coffee delicious every time
Just bought a replacement carafe due to breakage (my fault).
Just bought a replacement carafe due to breakage (my fault).
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Mansr
Gender:Male
Verified Purchase:Yes
Excellent quality I can’t recommend this product enough
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Beth B B
Gender:Female
Verified Purchase:Yes
Whenever I pour from the carafe, it leaks on my counters. When I add the water in the morning, it leaks. Whenever I pour a cup of coffee it leaks. Not sure why.- I've checked and rechecked the lid. Anyone else have this issue?
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, February 10, 2026
We’re sorry to hear about the leaking issues with your carafe. Even when the lid appears properly seated, small misalignments or residual coffee grounds can prevent a full seal, so we recommend cleaning all parts thoroughly and ensuring the lid clicks firmly into place before pouring. If the problem persists, our Consumer Assistance Center can help troubleshoot further or review replacement options. Please contact us at 1-800-726-0190 and reference Ticket #8900521319 so we can assist.
Written by a customer while visiting cuisinart.com
Posted by: Suzanne West
Gender:Female
Verified Purchase:Yes
Great hot coffee. Not too happy with the pour spout on the carafe, the coffee spills on the counter and not completely in the cup. My family and I believe there's a defect in the design of the shape of the spout.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Poor warranty service…maybe I did something incorr
on February 11, 2026
Posted by: Eduardo Zebra
Gender:Male
I have had so many Cuisinart products
But on the last one I received, I am having hard time getting it fixed
Ed L
But on the last one I received, I am having hard time getting it fixed
Ed L
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 12, 2026
Hi Ed, thank you for your continued loyalty to Cuisinart— we truly value customers like you who have trusted our products over the years. We’re sorry to hear you’re having difficulty getting your most recent product resolved, as that’s not the experience we want for you. Our team would appreciate the opportunity to review your case and help move things forward under ticket #8900523341. Please contact our Consumer Assistance Center at 1-800-726-0190 so we can provide the support you deserve.
Written by a customer while visiting cuisinart.com
Customer Rating
5
on February 12, 2026
Posted by: Duhh
Love the coffee pot but my old glass pot cuisinart. Doesn’t fit in the new one so you just have to throw it away which is ridiculous and wasteful
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
This coffeepot replaced an older 12 cup model that I had for years! It had the same features with a modern look. I like the Cuisinart brand because it makes a perfect cup of coffee every time no matter what medium roast brand I use! I really love Dunkin medium blend in the morning; I make enough for 2 mugs! It is a dependable product which draws me back! Thanks, Cuisinart!
Written by a customer while visiting cuisinart.com