Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,313 Reviews)
Rating breakdown 5,313 reviews
5 Stars
3,902
4 Stars
889
3 Stars
276
2 Stars
125
1 Star
121
92%of customers recommend this product.
(
3,964 out of
4,302)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Diveshack
Gender:Male
Verified Purchase:Yes
Coffee pot works as expected, however you cannot pour from decanter without water/coffee spillage. Very "pour" design!
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, January 23, 2026
We’re sorry to hear about the leaking reservoir and that your coffee isn’t staying hot. This is not the performance we expect from our machines. This model is covered under Cuisinart’s 3-year limited warranty, and our Consumer Service team can assist with troubleshooting or replacement—please call 1‑800‑726‑0190 for support.
Written by a customer while visiting cuisinart.com
Posted by: GaryK58
Gender:Male
Verified Purchase:Yes
This is our second DCC-3200 coffee maker. Our first one was replaced due to mineral buildup from our hard water, not a fault of the maker. Not only does this maker rate high on Consumer Reports, but I've tried other coffee makers and this one makes the best tasting coffee. I find that the cone style filters seem to make the difference. I like the Bold button and the ability to adjust the carriff temperature. This coffee maker is worth every penny and I wouldn't hesitate to recommend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Kari H
Gender:Female
Verified Purchase:Yes
Love this coffee maker! Easy to use. Bonus: the water filters and coffee ground basket are interchangeable between their products. No need to worry about buying the right ones.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: marizzi
Gender:Female
Verified Purchase:Yes
Brews quickly and tastes good but sometimes dribbles down the side of the carafe when it’s poured due to its design. Sleek design is a good addition to my kitchen.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Coffee comes out hot and stay hot. my husband loves it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: R Yero
Gender:Male
Verified Purchase:Yes
It is one of the best coffee pots I've ever bought
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Rick & Cher
Verified Purchase:Yes
The carafe spout is poorly designed. When the carafe is full, pouring into a cup, some coffee
rolls over the sides and drips onto the countertop.
Response from cuisinart.comBy Cuisinart, January 21, 2026
Thank you for your feedback. We understand how a messy pour can be frustrating, especially when the carafe is full. Pouring slowly and tilting the carafe gradually can help minimize overflow, and ensuring the lid is fully seated can also improve flow. Our Consumer Assistance team is happy to provide additional tips or guidance at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Posted by: rfanning
Gender:Male
Verified Purchase:Yes
We are very happy that we bought out 14 Cup Programmable Coffee Maker. The coffee is hot and delicious. We didn't even know what we were missing until we drank coffee from this thing.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com