Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,040 Reviews)
Rating breakdown 5,040 reviews
5 Stars
3,699
4 Stars
852
3 Stars
257
2 Stars
118
1 Star
114
92%of customers recommend this product.
(
3,772 out of
4,092)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Rose Sotero
Gender:Female
Verified Purchase:Yes
This is my second Cuisinart coffeemaker. I love the fact that the coffee is consistently hot, great brew.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Billy’s Disappointed
Verified Purchase:Yes
Very easy to overflow when brewing in programmed mode. Makes a big mess. 3 times in the first month I have used it.
After filling the coffee grounds you need to be sure to fit the plastic cone in the notch and PUSH DOWN with the carafe in place to be absolutely sure the spring loaded valve is opened.
Very easy to do this wrong. Other coffee makers I have owned are no where near as difficult as this one.
After filling the coffee grounds you need to be sure to fit the plastic cone in the notch and PUSH DOWN with the carafe in place to be absolutely sure the spring loaded valve is opened.
Very easy to do this wrong. Other coffee makers I have owned are no where near as difficult as this one.
Response from cuisinart.comBy Cuisinart, January 15, 2026
Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience. If you need any assistance, our Consumer Assistance Center is available at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Posted by: JWP001
Gender:Male
Verified Purchase:Yes
Come on. It's a coffee maker. No frills but is reliable, solid, and works perfectly every time. It says "Cuisinart" on the front so my neighbors know I'm very stylish.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Coffee buyer
Gender:Male
Verified Purchase:Yes
I gave it four stars due to one of the feet being slightly defective, and it has a slight wobble
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Somsky
Gender:Female
Verified Purchase:Yes
We received this coffee machine as a gift and we are extremely pleased with it. The temperature of the coffee is brings out the flavor and does not make it bitter. I love the other features such as it being programable and can brew the coffee bold. All around, a great upgrade from our previous coffee pot!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: LoveToShop
Gender:Female
Verified Purchase:Yes
When I need to purchase or replace a kitchen appliance Cuisinart is always my first choice. The quality and Companies backing of their products is outstanding. My new 14 cup coffeemaker has been rated one of the best on the market. As a former Barista I can not agree more!!! Cuisnart will not disappoint.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: KelleyCouch
Gender:Female
Verified Purchase:Yes
The coffee maker seems great - easy to use, relatively quick, all the things a coffee maker should be…. But… I can’t seem to get it to make a GOOD pot of coffee…. I have tried three different kinds/brands/roasts and none of them have been drinkable. All have little to no flavor and just taste like hot brown water. Just can’t figure it out compared to my last cheapie coffee maker….
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 21, 2026
Thank you for sharing your experience — we’re glad to hear you find the coffee maker easy to use, but we’re sorry the flavor hasn’t met expectations. For best results, we recommend using freshly ground coffee, ensuring the correct coffee-to-water ratio, and confirming the brew strength setting is properly selected. Our Consumer Assistance team would be happy to help troubleshoot and improve your brewing results at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Posted by: blave
Gender:Female
Verified Purchase:Yes
good quality coffee pot. has options for brew strength that i enjoy. keeps coffee hot after brewing. doesn't have a lot of unnecessary bells and whistles that i dont need.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com