Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,313 Reviews)
Rating breakdown 5,313 reviews
5 Stars
3,902
4 Stars
889
3 Stars
276
2 Stars
125
1 Star
121
92%of customers recommend this product.
(
3,964 out of
4,302)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: L Val
Gender:Male
Verified Purchase:Yes
A week after unboxing, the clean light went on. Descaled with vinegar per instructions, and a week later, the clean light is back on. Hoping this isn't a fatal flaw.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 8, 2026
Thank you for sharing your feedback. We’re sorry to hear that the clean light returned so quickly after descaling. Please make sure to follow the full descaling process outlined in your instruction booklet, as simply brewing a vinegar and water mixture may not reset the unit to recognize that it has been cleaned. We understand how frustrating this can be, and your experience has been shared with our team for review. Please note that this coffee maker is covered by a limited warranty, and if you feel your unit is not performing as it should, our Consumer Service team at 1-800-726-0190 is available to assist.
Written by a customer while visiting cuisinart.com
Posted by: Kyledk
Gender:Male
Verified Purchase:Yes
So far loving our coffee maker. It’s nice to have the large 14 Cup capacity. The color looks great too!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: K. Hintz
Gender:Male
Verified Purchase:Yes
Had a Cuisinart before, tried a lower brand, went back to Cuisinart. Love it
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Mark Kraus
Gender:Male
Verified Purchase:Yes
Prior to buying this Cuisinart with the "cone-shaped" filters, our last 2 units were another brand with flat-bottomed filters. I'm not sure why, but this coffeemaker seems to have a much weaker brew-strength, even when using the "Bold" setting. It also seems to leave some of the grounds nearly dry, even when brewing is compete. I have been using paper filters, I will try the reusable gold metal filter that was included as well, although I feel that rinsing and cleaning that every day is a bit of a hassle and water-waster.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: T. Condon
Verified Purchase:Yes
This the second same coffee maker, loved the first one so when it quit, purchased the same make.
Written by a customer while visiting cuisinart.com
Posted by: JackK
Verified Purchase:Yes
This little coffeemaker puts out a great cup of coffee and has tremendous flexibility regarding number of cups, bolder taste and hot plate temp. But most importantly at a great price. Only complaint is the coffee carafe drips too easily when you pour and its tough to get the last bit of water out when filling up the reservoir...minor issues. Dont let it stop you from buying
Written by a customer while visiting cuisinart.com
Posted by: SueKM
Gender:Female
Verified Purchase:Yes
We've had multiple Cuisinart coffee makers over many years, and this model makes good coffee and keeps it hot.
However the carafe always leaks when filling the water reservoir and also when filling cups. We can't recommend it, always needs a towel at hand.
However the carafe always leaks when filling the water reservoir and also when filling cups. We can't recommend it, always needs a towel at hand.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 7, 2026
Thank you for taking the time to share your experience. We’re sorry to hear about the leaking issue you encountered, while also glad to know the coffeemaker has otherwise met your household’s needs. This unit is backed by a limited warranty, and we encourage you to contact our Consumer Service team at 1-800-726-0190 should you need any additional assistance or support.
Written by a customer while visiting cuisinart.com
Posted by: Watcher
Gender:Male
Verified Purchase:Yes
This product is easy to use and makes great coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com