Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,230 Reviews)
Rating breakdown 5,230 reviews
5 Stars
3,847
4 Stars
875
3 Stars
267
2 Stars
122
1 Star
119
92%of customers recommend this product.
(
3,913 out of
4,246)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Jen-n-Monty
Gender:Female
Verified Purchase:Yes
It makes decent drip coffee. It is easy to use and customize. The bold setting is nice, as is the ability to make a smaller pot. It allows you to change how long the heater is on, to change the temp of the heater, to turn off the beeps, and to program my morning coffee. All of it has worked flawlessly. I havent used the clean setting yet but am happy that it is an option. It is big but it is a 14 cup and I am not sure how much smaller it could be and still have that capacity. It does still fit under the cupboards of my 80s home. So far a good purchase I have been happy with.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Jackie Gebhard
Gender:Female
Verified Purchase:Yes
We love this coffee pot! 14 cups, 4 hour timer to off, and super hot coffee. Excellent warranty job.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Bryan J
Gender:Male
Verified Purchase:Yes
Have enough coffee drinkers that you need 14 cups? This is right machine for you. No overflows, no drips, bold mode works well.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Disappointing, programming not intuitive, average coffee maker
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 7, 2026
Thank you for sharing your feedback. We’re sorry to hear that you felt the programming was not intuitive and that your experience with the coffee maker was only average. This product is covered by a limited warranty, and if you feel as if your unit isn't performing as it should our Consumer Service team at 1-800-726-0190 is available to provide guidance or assistance if needed.
Written by a customer while visiting cuisinart.com
Posted by: Greg Wagenmaker
Verified Purchase:Yes
Had one of the same but started leaking. Bought a Hamilton Beach, didnt like it, so bought another Cusinart
Written by a customer while visiting cuisinart.com
Posted by: Patrick Dillon
Gender:Male
Verified Purchase:Yes
Excellent product. Love it. Recommend this coffee maker every time
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: GreatEscape
Gender:Female
Verified Purchase:Yes
Pros: 14 cups, makes hot coffee, ability to set warming plate 0-4 hrs for auto shutoff, fairly compact, permanent gold filter included, 3 year manufacturer warranty, stylish.
Cons: did shut off once immediately after brewing, drips on the counter from lid when fully opened, only two rubber feet vs four causing the coffee maker to slide whenever removing/replacing the carafe.
Cons: did shut off once immediately after brewing, drips on the counter from lid when fully opened, only two rubber feet vs four causing the coffee maker to slide whenever removing/replacing the carafe.
Overall, I’d recommend.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Coffeegrl
Verified Purchase:Yes
Makes an average cup of Joe. The "cups" in the machine are much less than an 8 oz cup. The lid to the carafe is cumbersome to use, it doesn't hinge at all and one has to be careful not to spill the coffee, also the lid pops off making it cumbersome to remove and clean. Takes up a lot of counter space, have to bring it out from under the cabinet to lift the machine lid.
Response from cuisinart.comBy Cuisinart, January 6, 2026
Thank you for sharing your feedback. We’re sorry to hear that the carafe lid and overall usability have made your experience less convenient—it’s understandable that the cup measurements felt smaller. In the coffee world, a “cup” is traditionally measured as 5 oz, which is why the servings may seem smaller than an 8 oz cup. However, if you believe your unit is not functioning as it should, this coffee maker is backed by a limited warranty, and our Consumer Service team at 1-800-726-0190 is available to provide guidance or assistance if needed.
Written by a customer while visiting cuisinart.com