Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,046 Reviews)
Rating breakdown 5,046 reviews
5 Stars
3,704
4 Stars
852
3 Stars
257
2 Stars
118
1 Star
115
92%of customers recommend this product.
(
3,776 out of
4,097)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: David in Delaware
Verified Purchase:Yes
The coffee maker is fine, but the lid (water dispensing lid) does not open far enough to pour all the water in the pot into the water reservoir. I either have to leave 2 or 3 tablespoons of water in the pot or raise it up above the lid to have room to pour out the last of the water. I did not have this problem with my 12-cup Cuisinart, which I replaced with this 14 -cup machine.
Response from cuisinart.comBy Cuisinart, December 5, 2025
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want you to know that we genuinely value your review. Your input is incredibly important to us, and we take all customer feedback seriously as we work to improve our products and overall experience. Please know that your comments will be shared with our team and used to help guide future product development. We appreciate you giving us the opportunity to do better.
Written by a customer while visiting cuisinart.com
Customer Rating
2
Coffee is weak and barely warm.
on December 4, 2025
Posted by: Anonymous
This coffee maker has two big problems: The coffee that it brews is very weak (I have it set on Bold and am using my usual coffee:water ratio), and secondly the coffee is not hot, even immediately after brewing. Could this be a lemon? Should I return it to the seller or will Cuisinart replace it directly?
Response from cuisinart.comBy Cuisinart, December 9, 2025
Thank you for your feedback, and we’re sorry for the trouble you’ve experienced. Many of our products are covered by a 3-year warranty, so please contact our Customer Service team at 1-800-726-0190 so we can assist you further. We appreciate you bringing this to our attention.
Written by a customer while visiting cuisinart.com
Posted by: Buddy Denny
Gender:Male
Verified Purchase:Yes
My wife and I have only used the Quisinart coffee makers for many years. They are super reliable and make a superb pot of coffee. You can find cheaper machines, but you will not find a better brewer that you will have for years to come and deliver a great pot each time you use it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Ida R
Gender:Female
Verified Purchase:Yes
My second Cuisinart coffee maker and I love it. It's easy to program, makes great coffee and I would recommend it to anyone who enjoys a good cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Patrick OH
Gender:Male
Verified Purchase:Yes
I just purchased my 3rd Cuisinart Coffeemaker. I bought my first one 25 years ago. It lasted 15+ years with daily use! Very reliable!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Thomas N.
Verified Purchase:Yes
Easy to setup, easy to use, looks great and solid design. Makes a great pot of coffee and easy to clean up. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Outstanding service have been with Cuisinart for several years great product- (14 cup coffee pot)
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Redhead 68
Gender:Female
Verified Purchase:Yes
Had same coffee maker for 10+ years. Started having electrical issues so needed to replace. No need to search for another brand or type, bought the same one and couldn't be happier!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com